Automotive Service & Complaint Resolution Lead

Automotive Service & Complaint Resolution Lead

Full-Time On-site
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Mr Clutch Autocentres is seeking an experienced motor-trade professional for its Head Office in Strood, Kent. The focus is on taking ownership of customer complaints across our autocentres, using your mechanical knowledge and management experience to drive cases to resolution.

You will review technical reports, liaise with Branch and Regional Managers, assess issues from technical and commercial standpoints, and guide customers with clear explanations.

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Automotive Service & Complaint Resolution Lead employer: Mr Clutch Autocentres

Join our dynamic team as a Vehicle Mechanic in a supportive and collaborative environment where your skills will be valued and nurtured. We offer competitive benefits, ongoing training opportunities, and a culture that prioritises employee growth, making this an ideal place for those seeking a rewarding career in the automotive industry.

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Contact Details:

Mr Clutch Autocentres Recruitment Team