At a Glance
- Tasks: Lead and manage the autocentre team while ensuring excellent customer service.
- Company: Join a friendly team dedicated to providing top-notch automotive services.
- Benefits: Enjoy exceptional earning potential and opportunities for career growth.
- Why this job: Be part of a supportive culture that values success and teamwork.
- Qualifications: Must have at least two years of experience as an Autocentre Manager.
- Other info: Ideal for those passionate about the automotive industry and team development.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.\” We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Locations
Autocentre Manager employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Network with current and former Autocentre Managers to gain insights into the role and the company culture. This can help you understand what they value in a candidate and tailor your approach accordingly.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any initiatives you've implemented that improved team performance or customer satisfaction.
✨Tip Number 3
Research the latest trends in the automotive industry, especially those related to customer service and team management. Being knowledgeable about these trends can set you apart during discussions with us.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview about the company's goals and challenges. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your two years of experience as an Autocentre Manager. Use specific examples of how you've successfully managed teams and improved customer service in your previous roles.
Showcase Customer Service Skills: Since excellent customer service skills are crucial for this role, include instances where you went above and beyond to satisfy customers. This could be through resolving complaints or enhancing the customer experience.
Demonstrate Leadership Abilities: Illustrate your ability to develop and drive a successful team. Mention any leadership training you've undertaken or initiatives you've led that resulted in team success or improved performance.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out and shows that you understand what the company is looking for.
How to prepare for a job interview at Mr Clutch Autocentres
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to demonstrate your ability to lead and develop a team. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting any challenges you faced and how you overcame them.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Make sure to discuss your approach to providing exceptional service and how you've handled difficult customer situations. This will show that you understand the importance of customer satisfaction in driving business success.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life scenarios you might face as an Autocentre Manager. Think about potential challenges, such as managing staff conflicts or dealing with customer complaints, and prepare your responses to demonstrate your problem-solving skills.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge in the interview. Familiarise yourself with their mission and any recent news or achievements. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.