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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in our autocentre.
- Company: Join a friendly and supportive team dedicated to excellence in automotive services.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a successful team that values your input and fosters personal development.
- Qualifications: Must have at least two years of experience as an Autocentre Manager.
- Other info: This role offers exceptional earning potential and a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.
The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more!
Current manager bonus structure quotes:
- Autocentre Manager who has been with the Company for over 16 years:It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in.
- Autocentre Manager who has been with the Company since 2012:It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.\\"
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
- Ensuring the security of stock and monies, being accountable for any losses
- Maintaining company house-keeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Outstanding Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- NOW: Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
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Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Network with professionals in the automotive industry. Attend local events or join online forums where you can connect with other Autocentre Managers. This can help you learn about job openings and get insider information on what employers are looking for.
✨Tip Number 2
Showcase your leadership skills during interviews. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff. This will demonstrate that you have the qualities we value at StudySmarter.
✨Tip Number 3
Research our company culture and values before your interview. Understanding what makes us unique will allow you to tailor your responses and show how you align with our mission. This can set you apart from other candidates.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquire about team dynamics, growth opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if we're the right fit for you.
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an Autocentre Manager. Focus on your achievements in customer service and team development, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of what makes a successful Autocentre. Mention specific examples from your past experience that demonstrate your ability to lead a team and drive success.
Highlight Customer Service Skills: Since excellent customer service skills are essential for this position, ensure you provide examples of how you've successfully managed customer relationships and resolved issues in your previous roles.
Showcase Leadership Experience: Emphasise any leadership roles you've held, particularly those where you developed and motivated a team. This will help illustrate your capability to drive a successful team, which is crucial for the Autocentre Manager position.
How to prepare for a job interview at Mr Clutch Autocentres
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Highlight Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, resolved conflicts, or improved customer satisfaction. This will show your potential employer that you understand the importance of excellent service.
✨Prepare for Technical Questions
While the focus may be on management, having a solid understanding of automotive services is crucial. Brush up on common technical questions related to vehicle maintenance and repair, as this knowledge will help you gain credibility during the interview.
✨Express Your Desire to Succeed
Employers want to see your ambition and drive. Share your career goals and how you plan to contribute to the success of the autocentre. Discuss any strategies you've implemented in previous roles that led to increased performance or profitability.
