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- Tasks: Lead a dynamic team, deliver top-notch customer service, and drive sales success.
- Company: Join Mr Clutch, the UK's leading Autocentre network with over 40 locations.
- Benefits: Enjoy competitive salary, outstanding bonuses, career development, and company discounts.
- Why this job: Be a role model in a supportive culture that values customer satisfaction and teamwork.
- Qualifications: Minimum two years as an Autocentre Manager or relevant experience in a similar role.
- Other info: Flexible working hours and training at IMI approved academies available.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £15,000 per year, some achieve £25,000 or more!
We would consider applications from exceptional Workshop Controllers, Service or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our branch.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- Competitive Salary
- Outstanding Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Autocentre Manager employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Familiarise yourself with the company culture and values of Mr Clutch. Understanding their commitment to customer satisfaction and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to lead a team and drive results. Highlight instances where you've successfully met or exceeded targets, as this will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of Mr Clutch if possible. They can provide valuable insights into the role and the company, which can help you tailor your approach and show your genuine interest in the position.
✨Tip Number 4
Demonstrate your customer service skills during any interactions with the company. Since customer satisfaction is key, showing that you can effectively communicate and build relationships will set you apart from other candidates.
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an Autocentre Manager. Focus on your customer service skills, team leadership, and any achievements that demonstrate your ability to drive success in a similar role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in your previous positions.
Highlight Relevant Experience: In your application, emphasise your minimum two years of experience in a managerial role within an autocentre or similar environment. Include details about your responsibilities and successes in those roles.
Showcase Your Leadership Skills: Demonstrate your ability to lead and motivate a team by providing examples of how you've developed staff and achieved targets in the past. This will show the employer that you can be a role model for their team.
How to prepare for a job interview at Mr Clutch Autocentres
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous experiences in managing teams, how you’ve driven success, and any specific examples of how you've developed staff to achieve their targets.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Highlight your customer service skills and provide examples of how you've handled difficult situations or improved customer relations in your past roles.
✨Demonstrate Financial Acumen
Understanding profit and financial targets is crucial. Be ready to talk about how you've maximised profits in previous positions, including any strategies you implemented to increase sales or reduce costs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to team management, customer complaints, or operational challenges, and think through how you would handle these situations effectively.
