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For Companies At a Glance
- Tasks: Lead and motivate your team to exceed targets and ensure customer satisfaction.
- Company: Join Mr Clutch, a leading national Autocentre network with a strong reputation.
- Benefits: Enjoy competitive salary, bonus structure, up to 44 days paid leave, and career development.
- Why this job: Be a brand ambassador and make a real impact in a dynamic environment.
- Qualifications: Hands-on experience in the industry and excellent customer service skills required.
- Other info: Great training opportunities at IMI approved academies and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business and enhance the overall profitability and success of your branch.
The ideal applicant will have hands on experience and qualifications in the industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
Responsibilities
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary, hours and benefits
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits
- The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Excellent Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- NOW: Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
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Locations
Autocentre Manager employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Autocentre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your hands-on experience! During interviews, share specific examples of how you've successfully led teams and improved customer satisfaction. This will demonstrate your capability and passion for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming an Autocentre Manager and leading a team to success.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your hands-on experience in the industry and any customer service skills that align with what we’re looking for. This will help us see how you can contribute to our branch's success.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for the Autocentre Manager position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Mr Clutch.
How to prepare for a job interview at Mr Clutch Autocentres
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the automotive industry. Familiarise yourself with common issues, services, and products that the company offers. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past or resolved conflicts. Highlight your ability to drive performance and ensure customer satisfaction, as these are key aspects of the role.
✨Customer Service is Key
Since customer satisfaction is paramount, be ready to discuss your approach to delivering outstanding service. Share specific instances where you went above and beyond for a customer, and how that positively impacted the business.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, training opportunities, and expectations for the Autocentre Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
