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- Tasks: Lead a dynamic team, deliver top-notch customer service, and drive business success.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly culture.
- Benefits: Competitive salary, outstanding bonus potential, career development, and generous leave.
- Why this job: Make an impact as a role model while enjoying great rewards and growth opportunities.
- Qualifications: Minimum two years’ experience as an Autocentre Manager or relevant roles.
- Other info: Work in a supportive environment with excellent training at our IMI approved academies.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.
The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more!
Current manager bonus structure quotes:
- Autocentre Manager who has been with the Company for over 16 years:It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in.
- Autocentre Manager who has been with the Company since 2012:It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.\”
We would consider applications from exceptional Workshop Controllers, Service Advisor or Parts Advisors who have the relevant experience and aspirations to develop their careers.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
- Ensuring the security of stock and monies, being accountable for any losses
- Maintaining company house-keeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Outstanding Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- NOW: Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Autocentre Manager employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Autocentre Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and nail that interview.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved customer satisfaction in previous roles. This will help you stand out as the ideal candidate for the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience as an Autocentre Manager. We want to see how you've successfully led teams and delivered excellent customer service in your previous roles. Use specific examples to demonstrate your skills!
Be Personable: Since customer satisfaction is key for us, let your personality shine through in your application. We love candidates who can communicate effectively and connect with clients, so don’t be afraid to show your friendly side!
Tailor Your Application: Take the time to tailor your application to our job description. Mention how your goals align with our company values and how you can contribute to our success. This shows us that you’re genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Mr Clutch Autocentres
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the company. Familiarise yourself with their brand values and customer service standards, as this will show that you’re genuinely interested in the role and can align with their expectations.
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully motivated and developed a team. Highlight any specific achievements that demonstrate your ability to drive results and enhance customer satisfaction.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or resolving conflicts. Think of real-life scenarios where you’ve turned a negative experience into a positive one. This will illustrate your excellent customer service skills and your commitment to maintaining the company’s image.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
