Mr Clutch Autocentres Ltd is seeking an experienced Automotive Branch Manager or Service Manager to take ownership of customer complaints across our network. You will review technical documentation, liaise with branch and regional managers, and assess issues from technical and commercial perspectives, explaining problems clearly to customers.
The role requires strong mechanical knowledge, a proven track record in motor-trade management, and the ability to resolve disputes, including ADR and
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Automotive Customer Care & Complaints Manager employer: Mr Clutch Autocentres Ltd
Mr Clutch Autocentres is an excellent employer that values its skilled Vehicle Technicians as the backbone of the business. Located in the vibrant town of Northampton, we offer a supportive work culture, competitive benefits, and ample opportunities for professional growth, ensuring that our team members thrive both personally and professionally in a rewarding environment.
