At a Glance
- Tasks: Welcome guests and manage appointments in a luxury spa setting.
- Company: Join a prestigious luxury spa team in Dorchester.
- Benefits: Competitive salary, full-time hours, and a vibrant work environment.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be the first point of contact and create memorable experiences for guests.
- Qualifications: Experience in guest service and excellent communication skills required.
The predicted salary is between 26437 - 26437 £ per year.
Posted: 7th July 2026 Salary: £26,437 per annum Location: Dorchester Reference: MSSPA
We are seeking a warm & professional Spa Receptionist to join our client’s luxury spa team on a full-time basis, starting at the beginning of August.
As the first point of contact for the guests, you will play an essential role in creating a calm, welcoming and refined experience from the moment they arrive.
This position requires exceptional attention to detail, a natural flair for guest service, and the ability to deliver a seamless front-of-house experience in a luxury spa environment.
Hours: 40 hours per week (weekend work included based on Tuesday to Sunday rota)
Key responsibilities include
- Welcoming guests with warmth, professionalism and discretion.
- Managing spa appointments, reservations and guest enquiries.
- Ensuring the reception area is beautifully presented at all times.
- Handling telephone, email and in-person enquiries to the highest standard.
- Taking payments and supporting retail recommendations where required.
- Liaising closely with therapists and the wider team to ensure a seamless guest journey.
- Maintaining accurate guest records and supporting the smooth day-to-day operation of the spa.
The ideal candidate will have
- Previous experience in a luxury spa, hotel, reception or guest-facing environment.
- Outstanding communication and interpersonal skills.
- A calm, polished and professional manner.
- Excellent organisational skills and attention to detail.
- The ability to anticipate guest needs and deliver a discreet, personalised service.
- A positive, flexible and team-focused approach.
This is an excellent opportunity for a service-focused individual to join a luxury spa environment.
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