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- Tasks: Manage client accounts and ensure timely payments while supporting credit control processes.
- Company: Join MPLC, a leader in public performance licensing with 30 years of experience.
- Benefits: Enjoy a $55,000 salary, remote work, health insurance, and generous vacation time.
- Why this job: Be part of a growing team making a real impact in the entertainment industry.
- Qualifications: Detail-oriented, organised, and confident in communication and problem-solving.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
MPLC is the legal way to show movies and TV in public or commercial spaces across the globe. Our business has been running for 30 years and we are the number one trusted partner to studios and producers for public performance licensing. MPLC is a key player in the entertainment and intellectual property ecosystem.
Our aim is to allow companies to use great movie and programming content while ensuring that content creators get paid fairly for their work. We are on a truly exciting journey as a company. We’re growing quickly, investing in our teams, and we have bold plans to make 2025 our best year ever. To support our growth, we are hiring a Collections Specialist for our US Collections Team.
- Manage a portfolio of key client accounts to ensure timely and accurate payments.
- Support the end-to-end credit control process, including debt collection, invoicing, and client communications.
As a Collections Specialist, you’ll be a vital part of our finance team, reporting to the US Collections Manager. You’ll manage payments from both new and renewing clients, ensuring reminder letters are sent on time and follow-up calls are made promptly. You’ll issue copy invoices when requested, keep client records accurate and up to date, and schedule follow-up actions for yourself and others in the team. You’ll also handle incoming calls and direct inquiries to the right people. When needed, you’ll support the Client Services Team and ensure all client communication is handled professionally and courteously. You’ll also take on general admin tasks and be ready to help with other responsibilities as they come up.
You’ll love this role if you’re detail-oriented, organised, and enjoy working with people. You thrive in a fast-paced environment and take pride in keeping things running smoothly. You’re confident on the phone, comfortable with systems and databases, and always looking for ways to improve how things are done.
This role can be fast-paced and occasionally challenging, especially when juggling multiple priorities or handling overdue accounts. You’ll need to stay calm under pressure and communicate clearly and professionally, even when conversations are difficult. If you’re confident in resolving issues and building strong relationships with clients, you’ll thrive here.
Benefits:
- Salary of $55,000
- Remote working in US
- Comprehensive health insurance package (medical, dental, sick pay).
- 401(k) retirement plan.
- 15 days paid vacation time.
Collections Specialist in Eastbourne employer: MPLC
Contact Detail:
MPLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist in Eastbourne
✨Tip Number 1
Get to know the company inside out! Research MPLC and understand their mission, values, and the role of a Collections Specialist. This will help you tailor your conversations and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of client communication, make sure you're comfortable chatting on the phone. Role-play with a friend or family member to get used to handling tricky conversations and keeping things professional.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the Collections team. They might even share tips on how to stand out during the interview process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Collections Specialist in Eastbourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Collections Specialist role. Highlight your experience in managing client accounts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your communication prowess. Use clear and professional language in your application, and don’t shy away from sharing examples of how you've successfully handled difficult conversations in the past.
Be Detail-Oriented: Attention to detail is key for a Collections Specialist. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately, just like we do with our client records!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our exciting journey at MPLC!
How to prepare for a job interview at MPLC
✨Know Your Numbers
As a Collections Specialist, you'll be dealing with payments and accounts, so brush up on your financial knowledge. Be prepared to discuss how you’ve managed client accounts in the past, including any specific metrics or achievements that demonstrate your success in collections.
✨Showcase Your Communication Skills
This role requires clear and professional communication, especially when handling overdue accounts. Think of examples where you've successfully navigated difficult conversations or built strong relationships with clients. Practise articulating these experiences to show you can handle the pressure.
✨Demonstrate Your Organisational Skills
Being detail-oriented and organised is key for this position. Prepare to talk about your methods for keeping track of multiple accounts and deadlines. You might even want to bring a sample of your organisational tools or systems to the interview to illustrate your approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to debt collection and client management. Practise your responses to scenarios like handling a late payment or a difficult client. This will help you think on your feet and show that you can remain calm under pressure.
