At a Glance
- Tasks: Lead IT strategy and development of core systems for impactful results.
- Company: Join a forward-thinking company that values technology as a strategic asset.
- Benefits: Enjoy ownership, direct leadership engagement, and a focus on real-world impact.
- Other info: Opportunity to build and lead a high-performing team in a dynamic environment.
- Why this job: Shape the future of technology with a powerful low-code platform.
- Qualifications: Senior experience in software delivery and strong database knowledge required.
The predicted salary is between 36000 - 60000 £ per year.
This is not a caretaker IT role. We want a builder, a decision-maker, and a leader. We’re looking for a Head of IT to lead the strategy, delivery, and evolution of our core systems. This is a senior role with real authority: setting direction, shaping product decisions, and building a development capability that delivers measurable commercial and operational impact.
The Platform
Our core systems are built on the CaseMaster Technology Framework, a powerful, low-code / rapid-development platform designed for complex, data-driven case and workflow management. You don’t need to be a lifelong CaseMaster specialist, but you do need to enjoy working with configurable platforms, domain-specific frameworks, and database-centric systems, and be confident leading their evolution alongside modern engineering practices.
What you’ll do
- Own and drive MPL’s software and systems strategy, aligned to growth, client needs, and regulatory obligations.
- Lead the development and continuous improvement of our CaseMaster-based claims platform, integrations, and data services.
- Translate messy real-world operational problems into clear technical and product roadmaps.
- Own delivery end-to-end: prioritisation, quality, release, and iteration in a live environment.
- Balance speed, resilience, security, and scalability making pragmatic decisions when trade-offs matter.
- Provide senior leadership on information security, data protection, and client technology assurance.
- Build, lead, and develop a high-performing software and systems team.
- Decide what to build, what to configure, what to integrate, and what to retire.
What we’re looking for
- Senior experience leading teams to deliver software in operational, data-heavy environments.
- Strong understanding of database-centric platforms, workflow engines, or case management systems.
- Familiarity with the .NET ecosystem and comfort working with domain-specific or low-code frameworks (e.g. CaseMaster or equivalents).
- Experience introducing modern engineering discipline (automation, testing, release control) into complex platforms.
- Confidence engaging with senior stakeholders and clients, translating technical decisions into plain English.
- Experience in insurance or claims is helpful, not essential; we care more about your ability to handle complexity, regulation, and live delivery.
How you work
- You’re commercially aware and outcome-driven.
- You like platforms that do real work, not slideware.
- You’re pragmatic: you know when “perfect” is the enemy of “live”.
- You’re comfortable making decisions and owning the consequences.
Why MPL
- Technology here genuinely matters.
- You’ll have real ownership, not just responsibility.
- You’ll work directly with senior leadership who understand that software is a strategic asset.
- You’ll shape how a specialist platform like CaseMaster is used, extended, and future-proofed, not just maintained.
Head of IT in Colchester employer: MPL Claims Management
At MPL, we pride ourselves on being an innovative employer that empowers our employees to take ownership of their work and drive meaningful change. As the Head of IT, you will be at the forefront of shaping our technology strategy within a collaborative and dynamic environment, where your leadership will directly impact our growth and operational success. With a strong focus on professional development and a culture that values creativity and pragmatism, MPL offers a unique opportunity to lead a high-performing team in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT in Colchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MPL Claims Management values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MPL Claims Management might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MPL Claims Management!
✨Direct Apply to MPL Claims Management
Let's not forget to apply directly through the MPL Claims Management website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of IT in Colchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MPL Claims Management.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MPL Claims Management. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MPL Claims Management
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
