At a Glance
- Tasks: Lead a team, manage stock, and ensure excellent customer service in a busy retail environment.
- Company: Join MPK Garages Ltd, a leading name in UK convenience retail.
- Benefits: Enjoy a competitive salary, generous holiday, staff discounts, and a pension scheme.
- Why this job: Make a real impact by delivering quality service and managing a dynamic team.
- Qualifications: Experience in retail management and a passion for motivating teams.
- Other info: Opportunity for career growth in a supportive and innovative company.
The predicted salary is between 26000 - 36000 £ per year.
MPK Garages Ltd is a long-established name in the UK market as a petrol filling station & convenience store operator. We have key strategic partnerships with Nisa & Texaco and are building the leading convenience retail business in the UK. Our sites incorporate the latest in technology and retail offerings. MPK is committed to delivering great customer service and a high quality, good value product range that is convenient for all customers. We have a passion for quality and convenience so our customers can get what they want, when they need to, as quickly and as simply as possible.
Salary: £31,000 per annum
Contract: 40 hours per week
Benefits:
- 5.6 weeks paid holiday per year
- Contributable pension scheme
- Staff discount
- Free Employee Welfare Assistance Programme
Responsibilities:
- Ensuring that the store is open for business as per company trading hours, customers are served quickly and professionally whilst providing excellent customer service.
- Managing stock, maximising sales, ensuring product availability, merchandising and promotions within the store.
- Managing KPIs, controlling wage costs, managing waste along with stock and cash shortages.
- Responsible for overseeing the retail sale of alcohol and implementing challenge 25.
- Recruit and manage the performance of your team, ensuring they are trained to the correct level for their role.
- Completion of the daily back office paperwork and banking, ensuring it is completed accurately within the allocated timelines.
- Overseeing food preparation and ensuring food safety records are completed to company standards.
- Ensuring a high standard of cleanliness is met across the store and forecourt.
- Managing fuel stocks, seeing in fuel deliveries safely and legally to meet the needs of the business and in line with petroleum regulations.
- Implementing company policies and procedures to ensure the store operates in a safe and legal manner.
Knowledge and Skills:
The ideal candidate will have experience in management or supervisory role within a retail environment. Lead by example, have a hands-on approach and be able to manage, coach and motivate the team to maximise sales and profitability.
Store Manager in Birmingham employer: MPK Garages Ltd
Contact Detail:
MPK Garages Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MPK Garages Ltd. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of a Store Manager, like managing stock and ensuring excellent customer service.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in the past. Highlight your hands-on approach and how you've motivated others to achieve sales targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Store Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Manager role. Highlight your management experience in retail and any achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our mission at MPK Garages. Keep it engaging and relevant!
Showcase Your Leadership Skills: In your application, emphasise your ability to manage and motivate a team. Share examples of how you've successfully led a team in the past, especially in a retail environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MPK Garages Ltd
✨Know Your Store Inside Out
Before the interview, make sure you research MPK Garages Ltd thoroughly. Understand their values, customer service approach, and product range. Being able to discuss how you can contribute to their mission of delivering great customer service will impress the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated staff. Highlighting your hands-on approach and ability to coach will resonate well with the interviewers.
✨Demonstrate Your Financial Acumen
Since managing KPIs and controlling costs is crucial for this role, be ready to discuss your experience with budgeting, stock management, and sales maximisation. Bring specific examples of how you've improved profitability in previous roles to showcase your financial skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations like handling a stock shortage or dealing with a difficult customer. Practising your responses will help you articulate your thought process clearly during the interview.