Claims Handler: Customer Care & Resolution Specialist in Rochdale
Claims Handler: Customer Care & Resolution Specialist

Claims Handler: Customer Care & Resolution Specialist in Rochdale

Rochdale Full-Time 29000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients through the claims process from start to finish.
  • Company: MPJ Recruitment, a supportive and client-focused team in Rochdale.
  • Benefits: Salary up to £29,000, 20 days holiday, and pension scheme.
  • Other info: Join a dynamic team with opportunities for growth.
  • Why this job: Make a real difference by helping clients get back on track.
  • Qualifications: Strong communication skills and customer service experience required.

The predicted salary is between 29000 - 29000 £ per year.

MPJ Recruitment in Rochdale is seeking a Claims Handler to support clients through the claims process from first notification to resolution. The role involves managing a portfolio of claims, ensuring timely assistance in achieving each client's pre-accident position through repair or settlement.

Key qualifications include:

  • Strong communication skills
  • Customer service experience
  • Attention to detail

The position offers a salary of up to £29,000, 20 days holiday, and a company pension scheme.

Claims Handler: Customer Care & Resolution Specialist in Rochdale employer: MPJ Recruitment

MPJ Recruitment is an excellent employer that prioritises employee well-being and professional growth in the vibrant town of Rochdale. With a supportive work culture, competitive salary, and benefits such as 20 days holiday and a company pension scheme, we empower our Claims Handlers to excel in their roles while making a meaningful impact on clients' lives. Join us to be part of a dedicated team that values communication, customer service, and attention to detail.
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Contact Detail:

MPJ Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler: Customer Care & Resolution Specialist in Rochdale

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to claims handling and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your attention to detail during interviews. Bring examples of how you've successfully managed claims or resolved customer issues in the past. This will demonstrate your fit for the Claims Handler role.

✨Tip Number 4

Apply through our website for the best chance at landing that Claims Handler position. We make it easy for you to showcase your skills and experience directly to potential employers!

We think you need these skills to ace Claims Handler: Customer Care & Resolution Specialist in Rochdale

Claims Management
Customer Service Experience
Communication Skills
Attention to Detail
Problem-Solving Skills
Portfolio Management
Timely Assistance
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've helped clients in the past, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Claims Handler role. Share specific examples of how you've resolved issues or supported clients in previous roles.

Show Attention to Detail: In this role, attention to detail is key. Double-check your application for any typos or errors before hitting send. We appreciate candidates who take the time to ensure their application is polished and professional.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at MPJ Recruitment

✨Know the Claims Process Inside Out

Make sure you understand the entire claims process from start to finish. Familiarise yourself with common terms and procedures, as this will help you answer questions confidently and demonstrate your expertise in managing claims effectively.

✨Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've successfully resolved customer issues in the past. Think about specific situations where your communication made a difference, and be ready to share these during the interview.

✨Highlight Your Attention to Detail

Claims handling requires a keen eye for detail. Be prepared to discuss how you've ensured accuracy in your previous roles. You might want to mention any systems or processes you used to keep track of important information and avoid errors.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Claims Handler: Customer Care & Resolution Specialist in Rochdale
MPJ Recruitment
Location: Rochdale

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