At a Glance
- Tasks: Manage property claims from start to finish while delivering excellent service.
- Company: Join a growing, customer-focused team in Oldham.
- Benefits: Competitive salary, hybrid working, performance bonuses, and training opportunities.
- Other info: Enjoy regular social events and employee wellness initiatives.
- Why this job: Develop your career in a supportive environment with clear progression paths.
- Qualifications: 1 year of claims handling experience and strong communication skills.
The predicted salary is between 25500 - 31000 £ per year.
We're looking for an experienced Property Claims Handler to join a growing, customer‑focused team in Oldham. If you're confident managing claims from start to finish and enjoy delivering excellent service, this is a great opportunity to develop your career within a supportive, busy environment.
What You'll Be Doing
- Managing property claims from first notification through to settlement
- Coordinating and overseeing contractors
- Handling enquiries from clients, insurers, contractors, and policyholders
- Providing clear updates and managing expectations throughout the claim
- Working within SLAs and KPIs to maintain service excellence
- Reviewing site data, images, and reports to make liability decisions
- Approving or amending scopes of work and producing technical reports
- Ensuring compliance with industry regulations
- Supporting continuous improvement across processes and customer experience
What We're Looking For
If you've worked in property claims, housing disrepair, insurance customer service, loss adjusting, repairs coordination, or any similar role, we'd be keen to discuss your experience. You'll also bring:
- At least 1 year of claims handling experience (property, drainage, plumbing, heating, or underground services ideal)
- Strong communication skills and a customer‑first mindset
- Confident decision‑making and good analytical ability
- Ability to work in a busy environment and meet deadlines
- Good IT skills, including Microsoft Office
- Insurance qualifications are a bonus but not essential
What's On Offer
- Annual salary review
- Performance‑based bonus scheme
- Hybrid working after probation
- Academy training and clear progression opportunities
- Additional leave
- Company pension
- Smart‑casual dress code
- Regular social events
- Employee wellness initiatives
- Free on‑site parking
If you're motivated, organised, and ready to join a supportive and ambitious team, apply today.
Claims Handler in Oldham employer: MPJ Recruitment
Join a dynamic and customer-focused team in Oldham as a Property Claims Handler, where you'll enjoy a supportive work culture that prioritises employee growth and development. With competitive salaries, hybrid working options after probation, and a range of wellness initiatives, this company is dedicated to fostering a positive environment that encourages collaboration and career advancement. Experience regular social events and a smart-casual dress code, making it an excellent place for motivated individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and property claims sectors. You never know who might have a lead on that perfect Claims Handler role. Plus, personal referrals can really make your application stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about scenarios where you’ve managed claims effectively and be ready to share those stories. Confidence is key, so let your experience shine!
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Claims Handler in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in property claims handling. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past experiences and how they relate to the role of Claims Handler.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MPJ Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims before the interview. Be ready to discuss your previous experiences in managing claims, especially any tricky situations you've navigated. This will show that you’re not just familiar with the process but also confident in handling challenges.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with clients and contractors, practice articulating your thoughts clearly. Think of examples where you’ve successfully managed client expectations or resolved conflicts. This will demonstrate your strong communication skills and customer-first mindset.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific claims scenarios. Think about how you would approach decision-making and what factors you would consider. This will highlight your analytical ability and confidence in making decisions under pressure.
✨Familiarise Yourself with SLAs and KPIs
Understanding service level agreements (SLAs) and key performance indicators (KPIs) is crucial for this role. Be prepared to discuss how you’ve met these in past positions and how you plan to maintain service excellence. This shows that you’re results-driven and aware of industry standards.
