MPJ Recruitment in Manchester City Centre is seeking an experienced Complaints Investigator & Auditor to join our Customer Experience team. This role focuses on resolving complaints fairly, conducting internal audits for FCA compliance, and driving continuous improvement in processes.
You will identify trends, produce audit and complaints reports for senior management, coach colleagues to maintain high compliance standards, and help deliver an exceptional customer experience.
#J-18808-LjbffrComplaints Investigator & Auditor: FCA Compliance Focus in Manchester employer: MPJ Recruitment
Join a leading family law firm in Islington, London, where you'll find a supportive and dynamic work culture that prioritises employee well-being and professional growth. With flexible working arrangements, a generous holiday package, and opportunities for career advancement, this role as a Childcare Solicitor offers the chance to make a meaningful impact while enjoying a balanced lifestyle. The firm fosters a collaborative environment with regular social events, ensuring you feel valued and connected within your team.
