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- Tasks: Investigate and manage property claims while delivering exceptional service.
- Company: Leading loss adjuster with over 40 years of experience in the UK insurance market.
- Benefits: Salary up to £50,000, bonus, and comprehensive benefits package.
- Why this job: Join a dedicated team and make a real impact in the loss adjusting sector.
- Qualifications: Customer-focused with strong communication and organisational skills.
- Other info: Opportunities for professional development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Salary up to £50,000 DOE + bonus & benefits
Covering London & South West
Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK.
The Person
As a Loss Adjuster you will be at the heart of supporting a variety of customers within the Domestic, Commercial, Heritage, Environmental, HNW and Major & Complex Loss environment. You'll be joining our dedicated team of adjusters who have an extensive collective experience dealing with claims within these sectors, with many being named approved adjusters for several specialist insurers and have a clear understanding of the different demands that such claims present.
Responsibilities
- Investigate and manage property claims, ensuring exceptional and consistent technical quality is maintained throughout the lifecycle of each claim
- Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
- Instruct and control claim related experts as appropriate
- Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
- Calculate and agree settlement of claims, and prepare final reports
- Develop and nurture working relationships with existing clients and exceed their expectations
- You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company.
Skills and Experience (E: essential, D: desirable)
- Customer focus with a track record of delivering outstanding levels of service within the Loss Adjusting sector (E)
- Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary (E)
- Ensures all activities and decisions improve the service provided for clients (E)
- Builds trust and respect by keeping to the commitments made (E)
- Communicate effectively in all situations (E)
- Seek feedback and invests time in their own self-development both technically and personally (E)
- Excellent organisational & communications skills (E)
- A positive attitude and a proactive approach to solving problems (E)
- Able to co-ordinate a variety of actions concurrently (E)
- Ability to work to given targets (E)
- Conscientious, hard working as well as flexible and adaptable during times of surge. (E)
Education and Qualifications (E: essential, D: desirable)
- Ideally be ACILA qualified or working towards qualification (D)
Interested in knowing more? CLICK APPLY.
Loss Adjuster - Specialist Services employer: MPJ Recruitment
Contact Detail:
MPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster - Specialist Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to loss adjusting and think about how your skills align with their needs. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Loss Adjuster, you'll need to convey complex information clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that suit your skills and interests. Plus, it shows you're serious about joining our team. So, what are you waiting for? Get applying!
We think you need these skills to ace Loss Adjuster - Specialist Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience in managing property claims and any relevant qualifications, like ACILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about loss adjusting and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Customer Focus: Since customer focus is key for us, make sure to include examples of how you've delivered outstanding service in previous roles. We want to know how you build trust and exceed client expectations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MPJ Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on the different types of claims you'll be dealing with, especially in the Domestic, Commercial, and Major & Complex Loss sectors. Being able to discuss specific cases or scenarios will show your understanding and expertise in loss adjusting.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think about times when you've gone above and beyond for clients or resolved complex issues. This role is all about building trust, so demonstrating your commitment to exceptional service is key.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as effective communication is crucial in this role. You might be asked to explain how you would handle a claim or communicate with clients, so being concise and confident will help you stand out.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles. The interviewers will want to see your proactive approach to problem-solving, so think of specific examples where you've successfully navigated difficult situations or made decisions that improved client outcomes.
