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For Companies At a Glance
- Tasks: Investigate and manage property claims while ensuring top-notch service.
- Company: Leading loss adjuster with over 40 years of experience in the UK market.
- Benefits: Salary up to £50,000 plus bonuses and benefits.
- Why this job: Join a dedicated team and make a real difference in clients' lives.
- Qualifications: Customer-focused with strong communication and organisational skills.
- Other info: Opportunities for self-development and career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Salary up to £50,000 DOE + bonus & benefits
Covering London & South West
Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK.
The Person
As a Loss Adjuster you will be at the heart of supporting a variety of customers within the Domestic, Commercial, Heritage, Environmental, HNW and Major & Complex Loss environment. You'll be joining our dedicated team of adjusters who have an extensive collective experience dealing with claims within these sectors, with many being named approved adjusters for several specialist insurers and have a clear understanding of the different demands that such claims present.
Responsibilities
- Investigate and manage property claims, ensuring exceptional and consistent technical quality is maintained throughout the lifecycle of each claim
- Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
- Instruct and control claim related experts as appropriate
- Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
- Calculate and agree settlement of claims, and prepare final reports
- Develop and nurture working relationships with existing clients and exceed their expectations
- You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company.
Skills and Experience (E: essential, D: desirable)
- Customer focus with a track record of delivering outstanding levels of service within the Loss Adjusting sector (E)
- Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary (E)
- Ensures all activities and decisions improve the service provided for clients (E)
- Builds trust and respect by keeping to the commitments made (E)
- Communicate effectively in all situations (E)
- Seek feedback and invests time in their own self-development both technically and personally (E)
- Excellent organisational & communications skills (E)
- A positive attitude and a proactive approach to solving problems (E)
- Able to co-ordinate a variety of actions concurrently (E)
- Ability to work to given targets (E)
- Conscientious, hard working as well as flexible and adaptable during times of surge. (E)
Education and Qualifications (E: essential, D: desirable)
- Ideally be ACILA qualified or working towards qualification (D)
Interested in knowing more? CLICK APPLY.
Loss Adjuster - Specialist Services in London employer: MPJ Recruitment
Contact Detail:
MPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster - Specialist Services in London
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Loss Adjuster role.
✨Tip Number 2
Prepare for interviews by researching the company and its claims process. We want you to show off your knowledge about their services and how you can contribute to their success in handling specialist claims.
✨Tip Number 3
Practice your communication skills! As a Loss Adjuster, you'll need to convey complex information clearly. We suggest doing mock interviews with friends or mentors to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Loss Adjuster - Specialist Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience in managing property claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about loss adjusting and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Customer Focus: Since customer focus is key for us, share examples of how you've delivered outstanding service in previous roles. We want to know how you build trust and exceed client expectations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MPJ Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims and the specific sectors mentioned in the job description. Be ready to discuss your experience with domestic, commercial, and complex loss claims, as well as how you've handled similar situations in the past.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think about times when you've gone above and beyond for clients or resolved difficult situations. This role is all about building trust, so be ready to demonstrate how you’ve done this effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since communication is key in this role, consider doing mock interviews with a friend or family member. Focus on explaining complex claims processes in simple terms, as you may need to do this with clients who aren't familiar with the technicalities.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage your caseload and prioritise tasks. Share specific strategies you use to stay organised, especially during busy periods. This will show that you can handle the demands of the role while maintaining high-quality service.
