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- Tasks: Support clients through the claims process from start to finish.
- Company: MPJ Recruitment, a supportive team in Rochdale.
- Benefits: Salary up to £29,000, 20 days holiday, and pension scheme.
- Other info: Join a dynamic team with opportunities for growth.
- Why this job: Make a difference by helping clients return to their pre-accident lives.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 29000 - 29000 £ per year.
MPJ Recruitment in Rochdale is seeking a Claims Handler to support clients through the claims process from first notification to resolution. The role involves managing a portfolio of claims, ensuring timely assistance in achieving each client's pre-accident position through repair or settlement.
Key qualifications include:
- Strong communication skills
- Customer service experience
- Attention to detail
The position offers a salary of up to £29,000, 20 days holiday, and a company pension scheme.
Claims Handler: Customer Care & Resolution Specialist employer: MPJ Recruitment
Contact Detail:
MPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler: Customer Care & Resolution Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or using online resources. The more comfortable you are talking about your experience and skills, the better you'll shine when it counts.
✨Tip Number 3
Tailor your approach! When applying for the Claims Handler role, highlight your customer service experience and attention to detail. Show them you understand their needs and how you can help clients achieve their pre-accident position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer care and resolution.
We think you need these skills to ace Claims Handler: Customer Care & Resolution Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've helped clients in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Claims Handler role. Share specific examples of how you've resolved issues or supported clients in previous roles.
Show Attention to Detail: In this role, attention to detail is key. Double-check your application for any typos or errors before hitting send. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Claims Handler position. Let’s get started on this journey together!
How to prepare for a job interview at MPJ Recruitment
✨Know the Claims Process Inside Out
Make sure you understand the entire claims process from start to finish. Familiarise yourself with common terms and procedures, as well as any specific regulations that might apply. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable about what it entails.
✨Showcase Your Communication Skills
Since strong communication is key for a Claims Handler, prepare examples of how you've effectively communicated with clients in the past. Think about times when you resolved conflicts or explained complex information clearly. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Customer Service Excellence
Be ready to discuss your previous customer service experiences. Highlight situations where you went above and beyond to assist a client, especially in challenging circumstances. This will illustrate your commitment to providing exceptional service, which is crucial for this role.
✨Attention to Detail is Key
Prepare to discuss how you ensure accuracy in your work. You might want to share specific examples of how your attention to detail has positively impacted your previous roles. This could involve anything from managing documentation to ensuring compliance with regulations, which is vital in claims handling.