At a Glance
- Tasks: Investigate and manage major loss claims while building strong relationships with clients.
- Company: Established UK loss adjusting firm with a nationwide team of 400 professionals.
- Benefits: Competitive salary, professional development, and opportunities for travel across the UK.
- Other info: Dynamic role with opportunities for career growth and continual professional development.
- Why this job: Make a real impact by resolving complex claims and helping clients through challenging situations.
- Qualifications: Experience in major loss adjusting and relevant professional qualifications preferred.
The predicted salary is between 70000 - 95000 € per year.
A long‑established UK loss adjusting operation providing specialist claims solutions across commercial, domestic, marine, and motor sectors. The business handles a wide range of standard and non‑standard claims and employs a nationwide team of around 400 professionals. It also operates within a wider international group delivering claims management services across more than 30 territories. The organisation is supported by an in‑house building repair network and provides specialist adjusting services in entertainment, events, and advertising.
The Person
- Ability to work on own initiative
- Strong attention to detail with the ability to analyse and resolve complex issues
- Excellent customer service and communication skills with a positive attitude
- Able to co‑ordinate multiple actions concurrently
- Able to work to set targets
- Flexible approach with willingness to travel throughout the UK as required
Responsibilities
- Investigate and manage commercial major and complex loss claims, including site visits
- Build rapport and develop a detailed understanding of the operations impacting each claim
- Ensure clear understanding of policy cover with the insured, broker, and insurer
- Identify and verify information to set accurate reserves and justify them to insurers
- Negotiate appropriate claim outcomes within policy terms
- Assess issues and provide pragmatic solutions to complex claims
- Prepare detailed reports covering policy analysis, quantum (including business interruption), recovery, and recommended actions
- Instruct, monitor, and manage claim‑related experts such as lawyers, forensic specialists, surveyors, and mitigation teams
- Establish and maintain communication plans with all stakeholders
- Calculate and approve interim payments where appropriate and prepare interim reports
- Calculate and agree fully evidenced claim settlements and prepare comprehensive final reports
- Maintain continual professional development in technical and legal areas relevant to major and complex loss
- Ensure compliance with regulatory requirements and elevate any concerns appropriately
Skills and Experience
- Significant experience in major and complex loss adjusting (E)
- Education and Qualifications: ACILA, ACII, or other relevant professional qualification or equivalent experience (D)
Major & Complex Loss Adjuster in West Malling employer: MPJ Recruitment Ltd
As a Major & Complex Loss Adjuster with our esteemed organisation, you will join a long-established UK loss adjusting operation that values its employees and fosters a supportive work culture. With competitive salaries ranging from GBP 70,000 to GBP 95,000 per annum, we offer excellent benefits, including opportunities for professional development and a flexible approach to work. Our nationwide team of around 400 professionals collaborates in a dynamic environment, ensuring that you can grow your career while making a meaningful impact across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Major & Complex Loss Adjuster in West Malling
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at events. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Show them you understand their operations and how you can add value as a Major & Complex Loss Adjuster.
✨Tip Number 3
Practice your negotiation skills! As a loss adjuster, you'll need to negotiate claim outcomes. Role-play with a friend to get comfortable discussing complex issues.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, so make sure you take advantage of everything we offer.
We think you need these skills to ace Major & Complex Loss Adjuster in West Malling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Major & Complex Loss Adjuster role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work in major and complex loss adjusting, and let us know how you can contribute to our success.
Show Off Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of major and complex loss adjusting. Familiarise yourself with the types of claims you'll be handling, especially in commercial and non-standard sectors. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved complex issues. Be ready to discuss how you approached these situations, the actions you took, and the outcomes. This will highlight your analytical skills and ability to work on your own initiative.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex claims to different stakeholders, ensuring you can convey information effectively to both technical and non-technical audiences.
✨Be Ready to Negotiate
Negotiation is a big part of being a Major & Complex Loss Adjuster. Prepare for potential scenarios where you might need to negotiate claim outcomes. Think about your strategies for achieving fair settlements while maintaining good relationships with all parties involved.
