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- Tasks: Assess and report on liability claims while delivering exceptional customer service.
- Company: Join a leading Loss Adjusting Division with a focus on integrity and teamwork.
- Benefits: Competitive salary, performance bonuses, flexible benefits, and an electric car scheme.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: 5 years of liability claims experience and strong communication skills required.
- Other info: Enjoy a supportive team environment with opportunities for professional growth.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
£40,000-£55,000 plus bonus & benefits
Monday-Friday 9am-5pm
Covering the Midlands
We are looking to recruit a Liability Adjuster within our Loss Adjusting Division, covering the Midlands and surrounding areas. You will leverage your technical expertise and experience to proactively assess and report on liability claims, ensuring full compliance with client requirements and service standards. Your role involves investigating legal and policy liability as well as quantum, gathering and analysing evidence to support your recommendations. You will deliver timely, accurate reports while maintaining exceptional customer service throughout the claims process.
Key Skills:- Excellent degree of knowledge of Liability related claims and principles
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- Ability to maintain a flexible approach at all times
- Minimum Cert CILA / CII, or willing to work towards
- Minimum 5 years liability claims experience, including 2 years in an external adjusting role
- To demonstrate a high level of technical quality and service delivery
- To provide exceptional customer service at all times
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- To manage a caseload of liability claims
- To communicate effectively and proactively with all relevant parties by the most effective means, prioritising the use of telephone contact, ensuring that claims are proactively managed
- To promote and support the TCF principles
- To ensure adherence to contractual / Client SLA's and KPI's
- To be accountable for the satisfactory resolution of any issues
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
Interested in knowing more? CLICK APPLY
Liability Adjuster in West Bromwich employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liability Adjuster in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. You never know who might have the inside scoop on a Liability Adjuster role that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of liability claims. Be ready to discuss your past experiences and how they align with the job requirements. Confidence is key!
✨Tip Number 3
Showcase your communication skills during interviews. Practice articulating your thoughts clearly and concisely, as this will demonstrate your ability to handle customer service effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Liability Adjuster in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Liability Adjuster role. Highlight your relevant experience in liability claims and any qualifications like Cert CILA or CII. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and ability to work under pressure.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showing your personality. We love a bit of flair!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of liability claims and principles. Be ready to discuss specific cases you've handled, showcasing your technical expertise. This will demonstrate that you’re not just familiar with the theory but have real-world experience to back it up.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. Prepare to explain complex concepts in simple terms, as you might need to do this when dealing with clients or team members during the interview.
✨Show Your Team Spirit
This role requires a collaborative approach, so be prepared to share examples of how you've worked effectively in a team. Highlight instances where you’ve contributed positively, shared knowledge, or helped resolve conflicts. It’s all about showing you can play well with others!
✨Stay Calm Under Pressure
Given the nature of the job, you’ll likely face questions about how you handle tight deadlines and high-pressure situations. Think of specific examples where you’ve successfully managed your workload while maintaining accuracy and service standards. This will show that you can thrive in a demanding environment.
