Specialist Investigator - Loss Adjusting
Specialist Investigator - Loss Adjusting

Specialist Investigator - Loss Adjusting

Full-Time 35000 - 60000 £ / year (est.) Home office (partial)
MPJ Recruitment Ltd

At a Glance

  • Tasks: Investigate property claims and ensure exceptional customer service while gathering evidence.
  • Company: Fast-growing business in the loss adjusting sector with a supportive team culture.
  • Benefits: Competitive salary, car allowance, performance bonus, and flexible benefits.
  • Why this job: Join a dynamic team and make a real difference in tackling fraudulent claims.
  • Qualifications: Experience in property claims investigation and strong communication skills required.
  • Other info: Remote and field-based work with excellent career progression opportunities.

The predicted salary is between 35000 - 60000 £ per year.

Covering Midlands & South of England

Monday-Friday 9am-5pm (35 hours per week)

Remote and field based work

£35,000-£60,000 DOE + car allowance + bonus

As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business who are currently looking to recruit a Specialist Investigator to join their team.

You will use your technical knowledge and experience to proactively investigate predominantly property claims and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. The role requires investigating a variety of potential fraudulent claims, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Key Skills:

  • Excellent degree of knowledge of property fraud related claims and principles
  • Excellent communication skills, both oral and written
  • Excellent degree of IT competency and literacy
  • Excellent negotiation and investigation skills
  • Demonstrate personal and professional integrity and lead by example
  • Ability to work and contribute positively as part of a team and in isolation
  • Ability to work accurately under pressure, adhering to deadlines and service standards
  • Ability to maintain a flexible approach, at all times
  • Cert CILA / Cert CII or progression is an advantage but not essential
  • Minimum 3 years' experience in an external role
  • Full driving licence

The role involves:

  • To demonstrate a high level of technical quality and service delivery
  • To provide exceptional customer service at all times
  • To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
  • To undertake a range of investigations in an ethical and professional manner, employing best practice and key investigative competencies, which comprise:
  • Technical Knowledge
  • Planning and Preparation
  • Interviewing and Statement Taking
  • Evidence Identification, Gathering, Analysis and Presentation
  • Reporting and Correspondence Proficiency
  • To promote and support the TCF principles
  • To ensure adherence to contractual/Client SLA's and KPI's
  • To be accountable for the satisfactory resolution of any issues
  • The Package:

    • Competitive salary
    • Enhanced contributory pension
    • Performance related bonus
    • Flexible benefits
    • Car allowance
    • Enhanced family leave
    • Electric car scheme
    • Voluntary benefits schemes
    • Birthday holiday
    • Share purchase scheme with interest free loan

    Interested in knowing more, CLICK APPLY

    Specialist Investigator - Loss Adjusting employer: MPJ Recruitment Ltd

    Join a dynamic and rapidly expanding company as a Specialist Investigator in Loss Adjusting, where you will enjoy a supportive work culture that prioritises professional integrity and exceptional customer service. With flexible remote and field-based work across the Midlands and South of England, you will benefit from a competitive salary, generous car allowance, and numerous employee growth opportunities, including access to an enhanced pension scheme and performance-related bonuses. This role not only offers a chance to make a meaningful impact in the field of property claims but also fosters a collaborative environment that encourages knowledge sharing and personal development.
    MPJ Recruitment Ltd

    Contact Detail:

    MPJ Recruitment Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Specialist Investigator - Loss Adjusting

    ✨Tip Number 1

    Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Specialist Investigator role.

    ✨Tip Number 2

    Prepare for those interviews! Brush up on your knowledge of property fraud claims and practice your communication skills. We want you to shine when discussing your experience and how it aligns with the job requirements.

    ✨Tip Number 3

    Showcase your investigative skills! During interviews, share specific examples of past investigations you've conducted. We love hearing about how you’ve tackled challenges and delivered exceptional customer service.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team and help us grow even further!

    We think you need these skills to ace Specialist Investigator - Loss Adjusting

    Knowledge of property fraud related claims
    Excellent communication skills
    IT competency and literacy
    Negotiation skills
    Investigation skills
    Personal and professional integrity
    Teamwork
    Ability to work under pressure
    Flexibility
    Technical knowledge
    Planning and preparation
    Interviewing and statement taking
    Evidence identification, gathering, analysis and presentation
    Reporting and correspondence proficiency
    Adherence to contractual/client SLAs and KPIs

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Specialist Investigator role. Highlight your experience with property claims and any relevant qualifications. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Remember, we love a bit of personality!

    Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We appreciate attention to detail!

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!

    How to prepare for a job interview at MPJ Recruitment Ltd

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of property fraud claims and the principles behind them. Being able to discuss specific cases or examples from your experience will show that you’re not just familiar with the theory, but you can apply it in real-world situations.

    ✨Showcase Your Communication Skills

    Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your verbal skills, and prepare some written examples of reports or correspondence you've handled in the past.

    ✨Demonstrate Team Spirit

    This position requires you to work well both independently and as part of a team. Be ready to share examples of how you’ve contributed positively in team settings, whether through sharing knowledge or providing constructive feedback. Highlighting your collaborative nature can set you apart.

    ✨Prepare for Ethical Scenarios

    Given the investigative nature of the role, be prepared to discuss how you would handle ethical dilemmas or challenging situations. Think about past experiences where you had to maintain integrity under pressure, and be ready to explain your thought process and decision-making.

    Specialist Investigator - Loss Adjusting
    MPJ Recruitment Ltd

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