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- Tasks: Manage and investigate complex liability claims across Southeast England.
- Company: Leading provider of specialist claims management in the UK insurance market.
- Benefits: Generous bonus, car allowance, private medical insurance, and 30 days annual leave.
- Other info: Flexible working arrangements and opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Significant experience in liability adjusting with strong report writing and communication skills.
The predicted salary is between 52000 - 65000 £ per year.
We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims.
As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships.
Role PurposeTo independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service.
Key Responsibilities:- Conduct site visits and witness interviews to gather factual and documentary evidence.
- Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
- Produce high-quality reports with sound technical and legal reasoning.
- Manage a diverse caseload of liability claims.
- Ensure compliance with SLAs, KPIs, and regulatory requirements.
- Maintain accurate and timely records using internal systems and platforms.
- Act as a key liaison point for Clients.
- Attend meetings and case reviews as required, offering technical input and strategic advice.
- Represent the company at local industry events.
- Mentor junior team members and contribute to technical training initiatives.
- Share best practices and support continuous improvement across the team.
- Assist with the internal QA and Audit processes.
- Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure.
- Strong knowledge of EL, PL, and Product Liability claims.
- Excellent report writing, negotiation, and communication skills.
- Proven ability to manage client relationships effectively.
- Ability to work independently.
- Generous Bonus scheme linked to fee earnings.
- Car allowance.
- Flexible pension scheme.
- Private medical insurance.
- 30 days annual leave + bank holidays.
- Funded professional development (CII/CILA qualifications).
- Laptop, mobile phone, and full IT support.
- Flexible and hybrid working arrangements.
Senior Liability Claims Adjuster - Hybrid (Southeast England) employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Liability Claims Adjuster - Hybrid (Southeast England)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to claims management and think of examples from your experience that align with their mission. This shows you're genuinely interested!
✨Tip Number 3
Practice your negotiation skills! As a Senior Liability Adjuster, you'll need to communicate effectively with clients and stakeholders. Role-play scenarios with a friend to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Liability Claims Adjuster - Hybrid (Southeast England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with complex liability claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear language and structure your documents well. We appreciate clarity and professionalism!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers' Liability, Public Liability, and Product Liability claims. Be ready to discuss specific cases you've handled and the strategies you used to manage them. This will show your expertise and confidence in the field.
✨Showcase Your Report Writing Skills
Since report writing is a key part of the role, prepare to discuss your approach to producing high-quality reports. Bring examples if possible, and be ready to explain how you ensure clarity and detail in your documentation.
✨Demonstrate Client Relationship Management
Think of examples where you've successfully managed client relationships. Be prepared to share how you handle difficult situations and maintain client satisfaction, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their approach to claims management and how they support their team. This shows your genuine interest in the company and the role, and helps you assess if it's the right fit for you.