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- Tasks: Investigate property claims and provide exceptional customer service across Scotland.
- Company: Fast-growing business in Scotland with a focus on development and teamwork.
- Benefits: Competitive salary, performance bonuses, flexible benefits, and an electric car scheme.
- Why this job: Join a dynamic team and make a real difference in the insurance industry.
- Qualifications: Knowledge of property claims, strong communication skills, and team collaboration.
- Other info: Home-based role with travel opportunities and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Covering Scotland Monday-Friday 9am-5pm (35 hours per week). Salary negotiable dependant on experience plus bonus.
As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business based in Scotland who are currently looking to recruit a Loss Adjuster to join their team. This role will involve covering claims in Scotland with the role being home based and with travel across Scotland.
You will use your technical knowledge and experience to proactively investigate property claims and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout.
Loss Adjuster duties:- To demonstrate a high level of technical quality and service delivery.
- To provide exceptional customer service at all times.
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions.
- To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed.
- To promote and support the TCF principles.
- To ensure adherence to contractual/Client SLA's and KPI's.
- To be accountable for the satisfactory resolution of any issues.
- Excellent degree of knowledge of property related claims and principles.
- Excellent communication skills, both oral and written.
- Good degree of IT competency and literacy.
- Demonstrate personal and professional integrity and lead by example.
- Ability to work and contribute positively as part of a team and in isolation.
- Ability to work accurately under pressure, adhering to deadlines and service standards.
- CILA / CIP qualified, or willing to work towards.
- Competitive salary.
- Enhanced contributory pension.
- Performance related bonus.
- Flexible benefits.
- Enhanced family leave.
- Electric car scheme.
- Car allowance.
- Voluntary benefits schemes.
- Birthday holiday.
- Share purchase scheme with interest free loans.
Interested in knowing more? CLICK APPLY.
Loss Adjuster in Scotland employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster in Scotland
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to loss adjusting. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in property claims. We love seeing candidates who can demonstrate their expertise visually.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals ready to join our team.
We think you need these skills to ace Loss Adjuster in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience with property claims and any relevant qualifications like CILA or CIP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can provide exceptional customer service. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional. We appreciate good grammar and structure, so double-check your work before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property-related claims and principles. Be ready to discuss specific cases you've handled in the past, showcasing your technical expertise and how you navigated challenges.
✨Show Off Your Communication Skills
Since effective communication is key for a Loss Adjuster, practice articulating your thoughts clearly. Prepare examples where you successfully managed client expectations or resolved issues through proactive communication.
✨Demonstrate Team Spirit
This role requires collaboration, so think of instances where you contributed positively to a team. Highlight how you shared knowledge or provided constructive feedback, showing that you're a team player who values collective success.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to claims management. Practice responding to these scenarios, focusing on how you would prioritise tasks, manage deadlines, and ensure exceptional customer service.
