At a Glance
- Tasks: Manage and investigate complex liability claims while delivering expert reporting.
- Company: Specialist UK provider of liability claims management with a client-focused approach.
- Benefits: Competitive salary up to £70,000, bonus, and monthly car allowance.
- Other info: Opportunity to mentor junior members and contribute to team training.
- Why this job: Lead investigations and strengthen client relationships in a growing team.
- Qualifications: Significant experience in liability adjusting and strong communication skills.
The predicted salary is between 60000 - 70000 € per year.
MPJ Recruitment are proud to be working alongside a specialist UK provider of liability claims management and technical loss adjusting services, recognised for their strong field-based investigations, technical accuracy and client-focused approach. As part of their continued growth, we are seeking a Senior Liability Adjuster to handle complex and high-value cases across Tunbridge Wells and wider regions. This role offers the chance to lead detailed investigations, deliver expert reporting and play a key part in strengthening client relationships within a growing, specialist team.
Role Purpose
To independently manage, investigate and handle a range of complex liability claims, including Employers’ Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service.
Key Responsibilities
- Conduct site visits and witness interviews to gather factual and documentary evidence.
- Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
- Produce high-quality reports with sound technical and legal reasoning.
- Manage a diverse caseload of liability claims.
- Ensure compliance with SLAs, KPIs, and regulatory requirements.
- Maintain accurate and timely records using internal systems and platforms.
- Act as a key liaison point for Clients.
- Attend meetings and case reviews as required, offering technical input and strategic advice.
- Represent the company at local industry events.
- Mentor junior team members and contribute to technical training initiatives.
- Share best practices and support continuous improvement across the team.
- Assist with the internal QA and Audit processes.
Essential Experience and Skills
- Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure.
- Strong knowledge of EL, PL, and Product Liability claims.
- Excellent report writing, negotiation, and communication skills.
- Proven ability to manage client relationships effectively.
- Ability to work independently.
Senior Liability Adjuster in Royal Tunbridge Wells employer: MPJ Recruitment Ltd
Join a leading provider of liability claims management in Tunbridge Wells, where you will be part of a dynamic team dedicated to delivering exceptional service and technical expertise. With a strong focus on employee development, you will have opportunities for mentorship and training, alongside a competitive salary and benefits package that includes a monthly car allowance. Experience a collaborative work culture that values innovation and client relationships, making it an ideal environment for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Liability Adjuster in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Senior Liability Adjuster role.
✨Tip Number 2
Prepare for interviews by practising common questions related to liability claims. We suggest you come armed with examples of your past experiences, especially those involving complex cases. Show them you’re the expert they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Liability Adjuster in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with complex liability claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past work that relate to the responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Employers’ Liability, Public Liability, and Product Liability claims. Be ready to discuss specific cases you've handled and the strategies you used to manage them. This shows you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Reporting Skills
Since producing high-quality reports is a key part of the role, prepare to share examples of your report writing. Bring along a sample if possible, and be ready to explain your thought process behind it. This will demonstrate your attention to detail and technical accuracy.
✨Client Relationship Focus
Highlight your experience in managing client relationships. Think of specific instances where you’ve successfully navigated challenging situations or improved client satisfaction. This will show that you understand the importance of client service in this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through how you would handle complex liability claims, including site visits and witness interviews. Practising your responses can help you articulate your thought process clearly and confidently.
