Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse performance data to enhance operations and drive better outcomes.
- Company: Join a dynamic team in Manchester focused on data-driven insights.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact by improving performance through data analysis.
- Qualifications: Experience in data analysis, strong Excel skills, and a keen eye for detail.
- Other info: Work independently while collaborating with management in a supportive environment.
The predicted salary is between 35000 - 50000 £ per year.
MPJ Recruitment are currently looking for a Performance Data Analyst to support and enhance the performance of one of our clients' claims operations based in Manchester. This role sits independently on the operational team, providing objective, data-driven insights whilst working closely alongside management to identify risks, improve performance, and drive better customer and commercial outcomes.
Ideal candidate:
- Exposure to AI-driven analytics or automated performance triggers.
- Experience with reporting tools such as Power BI or similar (advantageous but not essential).
- Proven experience in a data analyst or performance analyst role, ideally within a contact centre, claims, or insurance environment.
- Strong analytical capability with a keen eye for detail and the ability to identify patterns, risks, and anomalies in data.
- Advanced Microsoft Excel skills, including the ability to manipulate large datasets and build required reports.
- Ability to interpret complex data and present it in a clear, simple, and commercially relevant way to a non-technical audience.
- Experience working with telephony data (e.g. call volumes, abandon rates, service levels) and operational performance metrics.
Performance Data Analyst employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Data Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and performance metrics. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills with a portfolio! Create a few case studies or projects that highlight your experience with tools like Power BI or Excel. This will give you an edge and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Performance Data Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance Data Analyst role. Highlight your experience with data analysis, especially in contact centres or claims environments. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t forget to showcase your analytical skills and any experience with tools like Power BI or Excel. If you've worked with AI-driven analytics, let us know! We love seeing how you can bring value to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data analysis and how you can help improve performance. Keep it clear and engaging – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and makes sure your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Data
Make sure you brush up on your data analysis skills, especially with tools like Excel and Power BI. Be ready to discuss how you've used these tools in past roles to drive performance improvements or identify trends.
✨Understand the Business
Familiarise yourself with the claims operations of the company you're interviewing for. Knowing their key performance indicators and challenges will help you tailor your answers and show that you're genuinely interested in their success.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems using data. Practice explaining your thought process clearly and concisely, as you'll need to demonstrate your analytical capabilities to a non-technical audience.
✨Showcase Your Communication Skills
Since you'll be presenting complex data insights, practice how you can simplify your findings. Use examples from your previous experience where you successfully communicated data-driven insights to stakeholders.