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- Tasks: Lead a team of motor claims handlers to deliver exceptional customer service.
- Company: Join a rapidly growing business with exciting expansion plans.
- Benefits: Enjoy flexible working, 31 days holiday, and a bonus structure.
- Why this job: Be part of a dynamic team and shape the future of motor claims.
- Qualifications: Leadership skills and experience in claims handling are essential.
- Other info: Great progression opportunities and fully paid training await you.
The predicted salary is between 25000 - 35000 £ per year.
MPJ Recruitment are currently working with a rapidly growing business who are currently growing their motor claims handling team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026.
Overview: Your responsibility is to provide leadership and motivational direction to a team of motor claims handlers, ensuring that procedures are followed and they carry out their duties efficiently to ensure all claims are managed in accordance with Company policies, procedures and Service Level Agreements.
Responsibilities:
- Provide leadership to a team of motor claims handlers to provide exceptional service to our customers.
- Working with key stakeholders to implement, develop and continually review processes.
- Ensure team objectives are set and achieved utilising SLAs & KPIs.
- Conduct 121s, team training sessions and performance management.
- Assist with the recruitment process, interview and select candidates for the business.
- Achieve individual targets & KPIs.
Benefits:
- Monday-Friday
- Bonus structure
- Flexible working
- 31 days holiday
- Free parking
- 3x Life Assurance
- 6% Pension
- Fully paid training
- Excellent progression opportunities
Interested in knowing more? CLICK APPLY.
Motor Claims Team Leader employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor claims industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re expanding. Be ready to discuss how your leadership skills can help their team of motor claims handlers thrive.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in managing teams and meeting KPIs. Numbers speak volumes, so bring those stats along!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Motor Claims Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Claims Team Leader role. Highlight your leadership experience and any relevant achievements in claims handling. We want to see how you can bring exceptional service to our customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led teams and improved processes in previous roles. We love a good story!
Showcase Your Skills: Don’t forget to showcase your skills that align with the job description, like performance management and training. We’re looking for someone who can motivate and guide our motor claims handlers, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we’ll get your application in front of the right people faster. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims processes and procedures. Familiarise yourself with common challenges in the industry and be ready to discuss how you would lead a team through them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance, as this will demonstrate your capability to manage and inspire others.
✨Understand the Company Culture
Research the company’s values and culture. Be ready to explain how your leadership style aligns with their goals and how you can contribute to their growth plans, especially with the new office opening.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, particularly when discussing past experiences related to team management and performance.
