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- Tasks: Lead a team of fraud investigators to tackle motor claims fraud effectively.
- Company: Join a dynamic insurance firm with a focus on innovation and integrity.
- Benefits: Enjoy a competitive salary, hybrid working, and flexible benefits.
- Why this job: Make a real difference in fraud prevention while developing your leadership skills.
- Qualifications: Experience in fraud investigation and strong communication skills required.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 30000 - 45000 £ per year.
Schedule: Monday-Friday 9am-5pm
Salary: £35,000-£45,000 DOE
Location: Bolton, hybrid working
MPJ Recruitment are currently looking to recruit a Team Leader within our clients Validations Complex Fraud team. The role involves using your technical knowledge and experience to proactively manage a team of counter-fraud investigators to support the head of the department. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business.
Key Skills:
- Excellent degree of knowledge of motor fraud/GAP/fraud investigation related claims and principles
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- Ability to meet commercial requirements within the business unit
- Ability to actively support the Head of department in delivering their responsibilities, with the capability and confidence to deputise and perform the role effectively in their absence
- A solid understanding of the day-to-day personnel management requirements of the team, with the ability to support effective team performance and compliance
- A strong understanding of the role and strategic importance, particularly within the wider context of the Counter Fraud Team, legal arm and the business as a whole
- Proven experience in managing and developing insurance client relationships, including demonstrable expertise in claims investigation and fraud investigation services
The role involves:
- To demonstrate a high level of technical quality and service delivery
- To provide exceptional customer service at all times
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- To manage leave requests, absence and other employee requirements
- To conduct 121s for team members as required
- To assist the Head of department to manage client SLAs/MI requirements
- To assist with allocation of new work
- To promote and support the TCF principles
- To ensure adherence to contractual/Client SLAs and KPIs
- To be accountable for the satisfactory resolution of any issues
Motor Claims Fraud Manager benefits:
- Competitive salary
- Hybrid working
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
Interested in knowing more? CLICK APPLY.
Motor Claims Fraud Manager employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Fraud Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and fraud investigation sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in motor claims fraud.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases where you've successfully managed fraud investigations or led a team. Show them you’re the go-to person for tackling complex fraud issues!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. Mention something specific from your conversation to remind them why you’re the perfect fit for the Motor Claims Fraud Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Motor Claims Fraud Manager
Some tips for your application 🫡
Show Off Your Knowledge: Make sure to highlight your understanding of motor fraud and claims investigation in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your expertise!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically to make it easy for us to see your potential.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the Motor Claims Fraud Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of motor fraud and claims investigation principles. Be ready to discuss specific cases or scenarios where you've successfully identified fraud, as this will show your technical expertise and commitment to the role.
✨Showcase Your Leadership Skills
As a Motor Claims Fraud Manager, you'll be leading a team. Prepare examples of how you've managed teams in the past, focusing on how you supported team performance and compliance. Highlight any experience you have in conducting one-to-ones or managing leave requests.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex fraud concepts, so being able to simplify these for others will demonstrate your strong communication skills.
✨Be a Team Player
This position requires collaboration with various departments. Think of examples where you've worked positively within a team, shared knowledge, or contributed to a project. Showing that you can work well both in a team and independently will set you apart.
