Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage complex claims, ensuring swift and fair outcomes.
- Company: Dynamic insurance company focused on innovation and service excellence.
- Benefits: Structured training, clear career progression, hybrid working, and wellness support.
- Why this job: Shape the future of claims management while mentoring a talented team.
- Qualifications: Experience in leading teams and managing technical claims required.
- Other info: Enjoy a collaborative culture with regular social events and a smart casual dress code.
The predicted salary is between 36000 - 60000 £ per year.
Location: Mossley, Oldham
Hours: Monday - Friday, 09:00am - 17:00pm (Full Time)
Are you a natural problem-solver who thrives on tackling complex challenges and leading others to deliver exceptional results? We are looking for a Senior Property Claims Handler to drive service excellence, innovation, and continuous improvement across our diverse insurance products.
In this pivotal role, you will be the go-to expert for technical and complex claims, ensuring every decision is accurate, fair, and compliant with industry standards. You will also mentor our talented Operational Claims Team, fostering a culture of learning, collaboration, and high performance.
Technical & Complex Claims Leader Responsibilities:- Lead the management of technical and complex claims from notification through to settlement, ensuring swift, fair, and compliant outcomes.
- Act as the subject matter expert, providing technical guidance to both the Operations Team and senior leadership.
- Use your practical drainage and technical knowledge to interpret site data, images, and reports to determine policy liability.
- Oversee quantum decisions and negotiations, ensuring accuracy and alignment with policy terms.
- Deliver training, coaching, and quality audits to uplift technical expertise and maintain exceptional service standards.
- Collaborate closely with contractors and stakeholders to resolve technical challenges and maintain KPI performance.
- Ensure all decisions and processes meet legislative and industry best practices (e.g., WRc, S24/S59 notices, HSE).
- Prepare professional, evidence-based reports for insurer submission.
- Continuously identify opportunities for process improvement and innovation within the claims journey.
- Support client audits, producing clear insights and recommendations.
- Proven experience in leading teams and managing complex, technical claims.
- Strong understanding of drainage systems, construction, and policy liability principles.
- Exceptional attention to detail with a proactive, solutions-focused mindset.
- Ability to interpret complex technical information and communicate it clearly to a range of stakeholders.
- A collaborative leader who thrives in a fast-paced, evolving environment.
- Academy Training - grow your skills with structured development opportunities.
- Clear career progression and ongoing professional support.
- Annual salary review + performance-based bonus scheme.
- Smart casual dress code and regular social events.
- Hybrid working model (office + home flexibility).
- Company pension & on-site parking.
- Employee wellness initiatives and well-being support.
If you are passionate about delivering technical excellence and shaping the future of claims management, Click Apply now.
Technical & Complex Claims Leader in Mossley employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Complex Claims Leader in Mossley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with technical and complex claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases where you’ve tackled complex claims. We want to see how you think on your feet and solve problems!
✨Tip Number 3
Showcase your leadership skills! If you’ve mentored teams or led projects, share those experiences. Highlight how you foster collaboration and drive results, as that’s key for the Technical & Complex Claims Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical & Complex Claims Leader in Mossley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with technical and complex claims. We want to see how your skills align with the role, so don’t hold back on showcasing your problem-solving abilities!
Showcase Your Expertise: Use specific examples from your past work to demonstrate your understanding of drainage systems and policy liability principles. We love seeing candidates who can clearly communicate their technical knowledge and how it applies to real-world scenarios.
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone in your application can help us get a sense of who you are and how you might fit into our team culture.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around drainage systems and policy liability principles. Be ready to discuss how you've tackled complex claims in the past and how your expertise can benefit the team.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to mentor and guide others. Prepare examples of how you've successfully led teams or improved processes in previous roles, highlighting your collaborative approach.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about specific challenges you've encountered in claims management and how you resolved them, ensuring you articulate your thought process clearly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to claims management and their expectations for the role. This shows your genuine interest and helps you gauge if the company culture aligns with your values.
