Telephone Claims Handler in Manchester

Job Description FNOL Motor Claims Handler Manchester City Centre (Office-based) £28,750 + monthly bonus - OTE circa £45k (Top performer earned c£70k in 2025) Flexible Monday-Sunday (rota basis) Contract: Permanent MPJ Recruitment are proud to be partnering with a leading motor claims management company based in the heart of Manchester City Centre. Renowned for delivering comprehensive end-to-end claims handling solutions, our client supports insurers, brokers and private motorists with a strong emphasis on efficiency, exceptional customer service and delivering the best possible outcomes throughout the claims process. As an FNOL Motor Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance. Convert inbound claims into repair and additional service opportunities Deliver a high-quality, customer-focused claims journey Previous experience in motor claims or a sales-driven environment Commercial awareness with a results-focused mindset 33 days' holiday (including bank holidays) ~ Your birthday off ~ Discounts on gyms, shopping, holidays and more ~ Regular social events and team activity