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- Tasks: Investigate and manage major loss claims while leading a team of professionals.
- Company: Leading UK loss adjuster with over 40 years of experience.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by resolving complex claims and building client relationships.
- Qualifications: Experience in major loss adjusting and strong communication skills required.
- Other info: Flexible travel across the UK and opportunities for career growth.
Covering the Scottish Borders
Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising.
The Person
- Ability to work on own initiative.
- Ability to demonstrate an attention to detail and proactively analyse and resolve complex issues.
- Ability to work as an individual and lead a team of professionals.
- Excellent customer service and communication skills with a positive attitude.
- Able to co-ordinate a variety of actions concurrently.
- Ability to work to given targets.
- Flexible approach - the job holder will be required to travel throughout the UK as appropriate.
Responsibilities
- Investigate and manage major & complex loss claims including carrying out site visits.
- Build rapport and a detailed appreciation of the operations impacting the claim and ensure understanding of cover with the Insured, Broker and Insurer.
- Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers.
- Negotiate an appropriate solution to the claim within the terms of the policy.
- Assess and provide a pragmatic view of issues and relevant solutions to complex claims.
- Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions.
- Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate.
- Establish and agree a communication plan with all interested parties.
- Calculate and approve interim payments, when appropriate and prepare interim reports.
- Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation.
- Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims.
- Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager.
Skills and Experience (E: essential, D: desirable)
- Significant, relevant, major and complex loss adjusting experience (E).
- Strong client relationship building experience (E).
- Excellent communication skills (E).
Education and Qualifications (E: essential, D: desirable)
- ACILA, or ACII or other relevant professional qualification or experience (D).
Interested in knowing more? CLICK APPLY.
Major Loss Adjuster employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Loss Adjuster
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its claims process. Show them you know your stuff and can hit the ground running as a Major Loss Adjuster.
✨Tip Number 3
Practice your negotiation skills! As a Major Loss Adjuster, you'll need to demonstrate your ability to find solutions. Role-play scenarios with friends to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Major Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Major Loss Adjuster role. Highlight your relevant experience in managing complex claims and your ability to build strong client relationships. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your attention to detail and problem-solving skills. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate a polished application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of major and complex loss claims. Brush up on your knowledge about the types of claims the company handles, especially in commercial and domestic sectors. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to discuss how you've built rapport with clients in the past. Think of specific examples where your communication skills helped resolve a complex issue or improved client relationships. This will highlight your ability to connect with various stakeholders.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about times when you've had to analyse and resolve complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your analytical skills and your proactive approach to problem-solving, which are crucial for a Major Loss Adjuster.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company's approach to major loss adjusting. This could be about their processes, team dynamics, or how they handle unique claims. It shows you're engaged and serious about the position, plus it gives you valuable information about whether the company is the right fit for you.
