At a Glance
- Tasks: Investigate and manage major loss claims while building strong relationships with clients.
- Company: Established UK loss adjusting firm with a nationwide team of 400 professionals.
- Benefits: Competitive salary, professional development, and opportunities for travel across the UK.
- Other info: Dynamic role with opportunities for career growth and continual professional development.
- Why this job: Make a real impact by resolving complex claims and helping clients through challenging situations.
- Qualifications: Experience in major loss adjusting and relevant professional qualifications preferred.
The predicted salary is between 70000 - 95000 € per year.
A long‑established UK loss adjusting operation providing specialist claims solutions across commercial, domestic, marine, and motor sectors. The business handles a wide range of standard and non‑standard claims and employs a nationwide team of around 400 professionals. It also operates within a wider international group delivering claims management services across more than 30 territories. The organisation is supported by an in‑house building repair network and provides specialist adjusting services in entertainment, events, and advertising.
The Person
- Ability to work on own initiative
- Strong attention to detail with the ability to analyse and resolve complex issues
- Excellent customer service and communication skills with a positive attitude
- Able to co‑ordinate multiple actions concurrently
- Able to work to set targets
- Flexible approach with willingness to travel throughout the UK as required
Responsibilities
- Investigate and manage commercial major and complex loss claims, including site visits
- Build rapport and develop a detailed understanding of the operations impacting each claim
- Ensure clear understanding of policy cover with the insured, broker, and insurer
- Identify and verify information to set accurate reserves and justify them to insurers
- Negotiate appropriate claim outcomes within policy terms
- Assess issues and provide pragmatic solutions to complex claims
- Prepare detailed reports covering policy analysis, quantum (including business interruption), recovery, and recommended actions
- Instruct, monitor, and manage claim‑related experts such as lawyers, forensic specialists, surveyors, and mitigation teams
- Establish and maintain communication plans with all stakeholders
- Calculate and approve interim payments where appropriate and prepare interim reports
- Calculate and agree fully evidenced claim settlements and prepare comprehensive final reports
- Maintain continual professional development in technical and legal areas relevant to major and complex loss
- Ensure compliance with regulatory requirements and elevate any concerns appropriately
Skills and Experience
- Significant experience in major and complex loss adjusting (E)
- Education and Qualifications: ACILA, ACII, or other relevant professional qualification or equivalent experience (D)
Major & Complex Loss Adjuster employer: MPJ Recruitment Ltd
As a Major & Complex Loss Adjuster with our esteemed organisation, you will join a long-established UK loss adjusting operation that values expertise and professional growth. With a supportive work culture that encourages continuous development and a competitive salary range of £70,000 to £95,000, you will have the opportunity to work alongside a nationwide team of around 400 professionals, all while enjoying the flexibility of national coverage and a structured work-life balance. Our commitment to excellence in customer service and innovative claims solutions makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Major & Complex Loss Adjuster
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Show them you understand their operations and how you can add value as a Major & Complex Loss Adjuster.
✨Tip Number 3
Practice your negotiation skills! As a loss adjuster, you'll need to negotiate claim outcomes. Role-play with a friend or mentor to build confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Major & Complex Loss Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Major & Complex Loss Adjuster role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to handle complex claims and provide excellent customer service.
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their work professionally, as it reflects your approach to managing claims.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of major and complex loss adjusting. Familiarise yourself with the types of claims the organisation handles, especially in commercial and non-standard sectors. Being able to discuss specific cases or scenarios will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved complex issues. The interviewers will be keen to see how you approach challenges, so think about times when you had to negotiate outcomes or manage multiple actions concurrently. This will demonstrate your ability to work under pressure and your analytical skills.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to explain how you would build rapport with clients and stakeholders, and how you ensure everyone is on the same page regarding policy cover and claim processes. Good communication can set you apart from other candidates.
✨Be Ready to Discuss Compliance
Understand the regulatory requirements relevant to major and complex loss adjusting. Be prepared to discuss how you ensure compliance in your work and how you handle any concerns that arise. Showing that you are proactive about continual professional development in this area will impress the interviewers.
