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- Tasks: Investigate and manage liability claims while providing top-notch customer service.
- Company: Join a growing company focused on delivering exceptional service in the insurance sector.
- Benefits: Enjoy a competitive salary, flexible benefits, and a performance-related bonus.
- Why this job: Be part of a dynamic team that values innovation and integrity in a fully remote role.
- Qualifications: 5 years of liability claims experience required; Cert CILA/CII preferred.
- Other info: Travel across the South East is necessary; work hours are Monday-Friday, 9am-5pm.
The predicted salary is between 36000 - 60000 £ per year.
Loss Adjuster Fully remote but travel across the South East will be required Monday-Friday 9am-5pm (35 hours per week) Salary negotiable dependant on experience plus bonus As a result of continued development and growth, we are looking to recruit a Loss Adjuster to cover claims in the South East, the role will be home based with travel across the South East. You will use your technical knowledge and experience to proactively investigate liability claims and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. The role requires you to investigate legal liability, policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Loss Adjuster duties: * To demonstrate a high level of technical quality and service delivery * To provide exceptional customer service at all times * To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions * To manage a caseload of liability claims * To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed * To work closely with the Ireland liability team, ensuring that service is delivered to the highest possible standard * To promote and support the TCF principles * To ensure adherence to contractual / Client SLA’s and KPI’s * To be accountable for the satisfactory resolution of any issues Key skills * Excellent degree of knowledge of Liability related claims and principles * Excellent communication skills, both oral and written * Good degree of IT competency and literacy * Demonstrate personal and professional integrity and lead by example * Ability to work and contribute positively as part of a team and in isolation * Ability to work accurately under pressure, adhering to deadlines and service standards * Ability to maintain a flexible approach at all times * Minimum Cert CILA / CII, or willing to work towards * Minimum 5 years liability claims experience, including 2 years in an external adjusting role Loss Adjuster Package: * Competitive salary * Enhanced contributory pension * Performance related bonus * Flexible benefits * Enhanced family leave * Electric car scheme * Car allowance * Voluntary benefits schemes * Birthday holiday * Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY
Loss Adjuster employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster
✨Tip Number 1
Familiarize yourself with the latest trends and regulations in liability claims. This will not only enhance your technical knowledge but also demonstrate your commitment to innovation during interviews.
✨Tip Number 2
Network with professionals in the insurance and loss adjusting industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific cases where you've successfully managed liability claims. Highlight your problem-solving skills and how you provided exceptional customer service in those situations.
✨Tip Number 4
Showcase your ability to work both independently and as part of a team. Be ready to share examples of how you've collaborated with others to achieve common goals, especially in high-pressure situations.
We think you need these skills to ace Loss Adjuster
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Loss Adjuster position. Understand the key responsibilities and required skills, such as technical knowledge of liability claims and exceptional customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in liability claims and any certifications like Cert CILA or CII. Emphasize your communication skills and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your commitment to providing market-leading service. Mention specific examples from your past experience that demonstrate your skills and integrity.
Highlight Your Flexibility: Since the role requires travel across the South East, make sure to mention your willingness and ability to travel. Highlight any previous experience managing a caseload of claims under pressure while adhering to deadlines.
How to prepare for a job interview at MPJ Recruitment Ltd
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with liability claims in detail. Highlight specific cases where you successfully investigated claims and how your technical knowledge contributed to the resolution.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Emphasize your ability to communicate effectively and manage client expectations throughout the claims process.
✨Emphasize Team Collaboration
Discuss your experience working as part of a team, especially in high-pressure situations. Share instances where you contributed positively to team dynamics and how you shared knowledge with colleagues.
✨Prepare for Questions on Flexibility and Adaptability
Since the role requires travel and a flexible approach, be ready to explain how you've adapted to changing circumstances in past positions. Provide examples that demonstrate your ability to manage a caseload while maintaining high service standards.
