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- Tasks: Investigate property claims and provide exceptional customer service across Scotland.
- Company: Fast-growing business in Scotland with a focus on team collaboration.
- Benefits: Competitive salary, performance bonuses, flexible benefits, and enhanced family leave.
- Why this job: Join a dynamic team and make a real difference in the insurance industry.
- Qualifications: Knowledge of property claims, strong communication skills, and IT competency.
- Other info: Home-based role with travel opportunities and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Before applying for this role, please read the following information about this opportunity found below.
Covering Scotland Monday-Friday 9am-5pm (35 hours per week)
Salary negotiable dependant on experience plus bonus
As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business based in Scotland who are currently looking to recruit a Loss Adjuster to join their team. This role will involve covering claims in Scotland with the role being home based and with travel across Scotland.
You will use your technical knowledge and experience to proactively investigate property claims and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
Loss Adjuster duties:- To demonstrate a high level of technical quality and service delivery
- To provide exceptional customer service at all times
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
- To promote and support the TCF principles
- To ensure adherence to contractual/Client SLA's and KPI's
- To be accountable for the satisfactory resolution of any issues
- Excellent degree of knowledge of property related claims and principles
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- CILA / CIP qualified, or willing to work towards
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Car allowance
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
Interested in knowing more? CLICK APPLY
Loss Adjuster employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and property sectors. Attend industry events or join relevant online groups. You never know who might have a lead on a Loss Adjuster role!
✨Tip Number 2
Prepare for those interviews! Research common questions for Loss Adjusters and practice your responses. Highlight your technical knowledge and customer service skills, as these are key in this role.
✨Tip Number 3
Show off your expertise! Create a portfolio showcasing your previous work with property claims. This can really set you apart from other candidates and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience with property claims and any relevant qualifications like CILA or CIP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can provide exceptional customer service. We love seeing genuine enthusiasm!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. We appreciate clarity and professionalism in all our interactions.
Apply Through Our Website: For the best chance of success, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property-related claims and principles. Be ready to discuss specific cases you've handled in the past, showcasing your technical expertise and how you navigated challenges.
✨Show Off Your Communication Skills
Since effective communication is key for a Loss Adjuster, practice articulating your thoughts clearly. Prepare examples that demonstrate how you've successfully communicated with clients and team members, especially in high-pressure situations.
✨Demonstrate Team Spirit
This role requires a collaborative mindset. Think of instances where you've worked well in a team, shared knowledge, or provided constructive feedback. Highlighting your ability to contribute positively will set you apart.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to claims management. Practice responding to these scenarios, focusing on how you would prioritise tasks, manage client expectations, and resolve issues effectively.
