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- Tasks: Join our TPA team as a Claims Administrator, managing claims and providing top-notch customer service.
- Company: We're a dynamic company based in Bolton, focused on delivering exceptional service in the insurance sector.
- Benefits: Enjoy a competitive salary, flexible work options, enhanced pension, and unique perks like birthday holidays!
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact in customer service.
- Qualifications: Must have 2 years of admin experience, strong communication skills, and a keen eye for detail.
- Other info: Work hybrid with a standard 35-hour week, Monday to Friday, and enjoy a performance-related bonus.
The predicted salary is between 20800 - 36400 £ per year.
Claims Administrator Monday-Friday 9:00am-5:00pm (hybrid working) Salary – £24,500 – £25,725 Bolton We are looking to recruit a Claims Administrator within our TPA team, based in our Bolton office on a hybrid basis. The role involves providing first class customer service to our customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. Key Skills: * Excellent degree of knowledge of property related claims and principles * Excellent communication skills, both oral and written, including telephone manner * High degree of IT competency and literacy, with the ability to understand and operate internal bespoke systems quickly * Demonstrate personal and professional integrity and lead by example * Good organisation / time management skills * Ability to work and contribute positively as part of a team and in isolation * Ability to work accurately under pressure, adhering to deadlines and service standards * Ability to use your own initiative and have a positive / enthusiastic attitude * Attention to detail and accuracy of information * Minimum 2 years administration experience The role involves: * To demonstrate a high level of technical quality and service delivery * To provide exceptional customer service at all times * To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions * To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact * To promote and support the TCF principles * To ensure adherence to contractual/Client SLA’s and KPI’s The Package: * Competitive salary * Enhanced contributory pension * Performance related bonus * Flexible benefits * Enhanced family leave * Electric car scheme * Voluntary benefits schemes * Birthday holiday * Share purchase scheme with interest free loans Hours of work: * Standard working week is 35 hours, Monday to Friday with flexibility to work from home / office. Interested in knowing more? CLICK APPLY
Claims Administrator employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarize yourself with property-related claims and principles. This knowledge will not only help you in the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role emphasizes effective telephone contact, being articulate and confident on calls can set you apart.
✨Tip Number 3
Showcase your IT competency by getting comfortable with various software tools. If you can quickly learn and adapt to new systems, it will reflect positively during the selection process.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing examples from your past experiences. Highlight how you managed deadlines and maintained accuracy in challenging situations.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Claims Administrator position. Highlight key responsibilities and required skills, such as customer service excellence and knowledge of property-related claims.
Tailor Your CV: Customize your CV to reflect your relevant experience in administration and customer service. Emphasize your ability to manage claims and provide exceptional service, as well as your IT competency.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've successfully managed client queries or worked under pressure in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and presented clearly, as attention to detail is crucial for this role.
How to prepare for a job interview at MPJ Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role emphasizes providing exceptional customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm under pressure and your commitment to resolving issues.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on property-related claims and principles before the interview. Being able to discuss relevant technical knowledge will show that you are well-prepared and understand the industry, which is crucial for this position.
✨Emphasize Teamwork and Collaboration
The job requires a positive contribution as part of a team. Be ready to discuss your experiences working in teams, how you share knowledge, and how you handle feedback. This will demonstrate your ability to work collaboratively.
✨Highlight Your Organizational Skills
Given the need for good organization and time management, prepare to talk about how you prioritize tasks and manage your time effectively. Providing examples of how you've met deadlines and maintained accuracy under pressure will be beneficial.
