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- Tasks: Manage and investigate complex liability claims while delivering expert reports.
- Company: Leading provider of specialist claims management in the UK insurance market.
- Benefits: Up to £65,000 salary, generous bonuses, car allowance, and 30 days leave.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience as a Senior Liability Adjuster with strong report writing and communication skills.
- Other info: Flexible working arrangements and funded professional development opportunities.
We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims.
We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years.
As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships.
Role PurposeTo independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service.
Key Responsibilities:- Conduct site visits and witness interviews to gather factual and documentary evidence.
- Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
- Produce high-quality reports with sound technical and legal reasoning.
- Manage a diverse caseload of liability claims.
- Ensure compliance with SLAs, KPIs, and regulatory requirements.
- Maintain accurate and timely records using internal systems and platforms.
- Act as a key liaison point for Clients.
- Attend meetings and case reviews as required, offering technical input and strategic advice.
- Represent the company at local industry events.
- Mentor junior team members and contribute to technical training initiatives.
- Share best practices and support continuous improvement across the team.
- Assist with the internal QA and Audit processes.
- Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure.
- Strong knowledge of EL, PL, and Product Liability claims.
- Excellent report writing, negotiation, and communication skills.
- Proven ability to manage client relationships effectively.
- Ability to work independently.
- Generous Bonus scheme linked to fee earnings.
- Car allowance.
- Flexible pension scheme.
- Private medical insurance.
- 30 days annual leave + bank holidays.
- Funded professional development (CII/CILA qualifications).
- Laptop, mobile phone, and full IT support.
- Flexible and hybrid working arrangements.
Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further.
Senior Liability Adjuster in Chelmsford employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Liability Adjuster in Chelmsford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that applications alone can't.
✨Ace the Interview
Prepare for your interviews by researching common questions for Senior Liability Adjusters and practising your responses. Be ready to showcase your experience with complex cases and how you handle client relationships. Confidence is key!
✨Follow Up
After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Liability Adjuster in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with complex liability claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: As a Senior Liability Adjuster, strong communication is key. Make sure your application reflects your ability to convey complex information clearly. We love seeing well-structured and articulate applications!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers' Liability, Public Liability, and Product Liability claims. Be ready to discuss specific cases you've handled and the strategies you used to manage them. This will show your expertise and confidence in dealing with complex liability issues.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would approach site visits, witness interviews, and evidence gathering. Practising your responses can help you articulate your thought process clearly and demonstrate your problem-solving skills.
✨Showcase Your Report Writing Skills
Since producing high-quality reports is a key responsibility, be prepared to discuss your report writing process. Bring examples if possible, and highlight how your reports have contributed to successful outcomes in previous roles. This will underline your attention to detail and technical expertise.
✨Emphasise Client Relationship Management
Client relationships are crucial in this role, so be ready to share examples of how you've effectively managed client expectations and built strong partnerships. Discuss any mentoring experiences as well, as this shows your commitment to team development and continuous improvement.
