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- Tasks: Travel to recover payments and support clients while managing cases professionally.
- Company: Family-run Enforcement and Debt Recovery Agency with a supportive culture.
- Benefits: 33 days holiday, health support, company vehicle, and fun social activities.
- Why this job: Make a real difference in people's lives while earning uncapped commission.
- Qualifications: Full driving license and certification required; strong communication skills preferred.
- Other info: Flexible working hours and regular training for career growth.
The predicted salary is between 28500 - 28500 £ per year.
Monday - Friday, Full-Time - (Includes unsocial hours to reach individuals when they are home.)
Salary - £28,500 Uncapped Commission Realistic OTE - £100,000 per annum
Location: Buckinghamshire
FULL, CLEAN DRIVING LICENSE & CERTIFICATION REQUIRED!
MPJ Recruitment are proud to be representing our client, who is a well-established, family-run Enforcement and Debt Recovery Agency in England and Wales. They specialise in a wide range of services, from recovering unpaid invoices and commercial rent arrears, to local taxation and high court enforcement.
Certified Enforcement Agent Responsibilities:
- Travel to various addresses within your designated area to execute court orders and recover payments on behalf of local authority clients.
- Assess the financial circumstances of debtors by gathering key income and expenditure information, which may include assisting them in completing financial assessment forms.
- Request payment in full to clear outstanding debts; where this is not achievable, establish and agree an affordable repayment arrangement.
- Discreetly and professionally make enquiries with neighbours when required, particularly where a debtor may have moved or vacated a property.
- Identify and evaluate any potential vulnerability, signposting debtors to appropriate support services and notifying the creditor where necessary.
- Liaise effectively with office-based colleagues to provide updates and support the progression of active cases.
- Manage payments received for your allocated cases, including handling cash, issuing receipts, and maintaining all required documentation.
- Produce concise and accurate reports following each visit, completing all necessary paperwork in a timely manner.
- Take control of goods when required, and remove goods where necessary, in accordance with legal requirements.
- Maintain strict client confidentiality at all times and comply fully with Data Protection legislation and, where applicable, the Freedom of Information Act.
- Operate strictly within the law, adhering to all relevant legislation and Health & Safety requirements during enforcement activities.
- Ensure full compliance with Level 2 Taking Control of Goods National Standards at all times.
Certified Enforcement Agent Benefits:
- 33-days annual holiday, including bank holidays
- Full company shutdown between Christmas and New Year
- Health and well-being support with eye care vouchers, seasonal Flu jab vouchers, a Company Sick Pay scheme as well as a workplace mental health initiative offering support from day one.
- Equipment supplied as required, including iPad, body worn safety vest and Halo Body Worn Video Camera
- Company vehicle with a fuel card and expenses.
- Fun-filled work social activities
- Friendly working environment in a family run business.
- Flexibility to manage your working day.
- Regular training on company procedures and new legislation
- Company pension scheme
Please Note: The successful applicant will be required to undertake a DBS and CCJ/IVA check as well as provide evidence of their last three months commission before an offer of employment is made.
Interested in finding out more? Click Apply
Certified Enforcement Agent employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certified Enforcement Agent
✨Tip Number 1
Network like a pro! Reach out to people in the enforcement and debt recovery field. Attend industry events or join relevant online groups. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to explain why you're the perfect fit for the Certified Enforcement Agent role. Highlight your skills and experiences that align with their needs.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got all the latest openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Certified Enforcement Agent
Some tips for your application 🫡
Show Us Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Certified Enforcement Agent role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are highlighted so we can quickly see why you’re a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at MPJ Recruitment Ltd
✨Know Your Legislation
Familiarise yourself with the relevant laws and regulations surrounding enforcement and debt recovery. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to operating within the law.
✨Showcase Your Communication Skills
As a Certified Enforcement Agent, you'll need to communicate effectively with debtors and colleagues alike. Prepare examples of how you've successfully navigated difficult conversations or resolved conflicts in the past to highlight your interpersonal skills.
✨Demonstrate Empathy and Discretion
This role requires a sensitive approach when dealing with vulnerable individuals. Be ready to discuss how you would assess financial circumstances and provide support, showing that you can balance professionalism with compassion.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think about potential situations you might face as an Enforcement Agent and how you would handle them, ensuring you convey your ability to think on your feet and make sound decisions.
