Subsidence Claims Handler
Nottingham (Head Office) | Hybrid Working Available | £30,000 + Benefits
MPJ Recruitment are proud to be working with a growing and highly respected insurance claims organisation to recruit an experienced Subsidence Claims Handler to join their Nottingham head office.
This is an excellent opportunity for someone with a background in subsidence claims who enjoys managing claims from first notification through to settlement whilst working closely with policyholders, insurers, surveyors and contractors.
You'll be joining a business that is continuing to grow, offers genuine career progression opportunities, and places a strong emphasis on technical excellence, customer service and employee development.
The Role
As a Subsidence Claims Handler, you'll manage a portfolio of domestic and commercial property subsidence claims, taking ownership of the claim journey from instruction through to conclusion.
Working alongside surveyors and technical experts, you'll investigate claims, assess policy coverage, review reports and supporting evidence, and ensure claims are progressed efficiently whilst delivering a positive experience for customers.
Key Responsibilities
- Manage a caseload of domestic and commercial subsidence claims from instruction through to settlement.
- Review policy coverage, liability, causation and claim quantum.
- Analyse engineer and surveyor reports, schedules of works, photographs and supporting documentation.
- Liaise with policyholders, insurers, brokers, contractors and external stakeholders throughout the claims process.
- Negotiate fair claim outcomes in line with policy terms and delegated authority levels.
- Maintain accurate claim records and ensure regulatory compliance at all times.
- Deliver excellent customer service through proactive communication and effective expectation management.
- Identify claims requiring escalation and work closely with technical specialists where necessary.
About You
We're keen to speak with candidates who have:
- Previous experience handling subsidence claims.
- A strong understanding of property insurance and the claims lifecycle.
- Experience interpreting policy wordings and applying coverage decisions.
- The ability to review technical reports and supporting evidence.
- Excellent communication and stakeholder management skills.
- Strong organisational skills and the ability to manage a varied caseload.
- Experience working within an FCA regulated environment.
Insurance qualifications such as Cert CII, Cert CILA or equivalent would be advantageous but are not essential.
What's on Offer?
- Salary circa £30,000
- Hybrid working
- Cashback healthcare scheme
- Discounted gym memberships
- Retail discounts
- Employee Assistance Programme
- Access to healthcare support for you and your immediate family
- Group Life Assurance
- Support towards professional qualifications
- Genuine career progression opportunities
- Collaborative and supportive team environment
- Exposure to a diverse portfolio of property claims for leading insurer clients
Apply Now
If you have experience handling subsidence claims and are looking to join a growing organisation where your technical expertise will be valued and developed, we'd love to hear from you.
MPJ Recruitment is acting as a recruitment agency in relation to this vacancy.
Subsidence Claims Handler employer: MPJ Recruitment Ltd Careers
Join a dynamic and supportive team as a Second Man Drainage Engineer in East Anglia, where your hands-on skills will be valued and nurtured. With excellent training opportunities, a competitive salary, and a strong focus on career progression, you'll find a rewarding work culture that prioritises employee growth and well-being. Enjoy the benefits of working outdoors, solving real-world problems, and being part of a company that invests in its people.
Contact Details:
MPJ Recruitment Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Subsidence Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like MPJ Recruitment Ltd Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like MPJ Recruitment Ltd Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at MPJ Recruitment Ltd Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at MPJ Recruitment Ltd Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at MPJ Recruitment Ltd Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at MPJ Recruitment Ltd Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at MPJ Recruitment Ltd Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding MPJ Recruitment Ltd Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
