Subsidence Claims Handler
Nottingham (Head Office) | Hybrid Working Available | £30,000 + Benefits
MPJ Recruitment are proud to be working with a growing and highly respected insurance claims organisation to recruit an experienced Subsidence Claims Handler to join their Nottingham head office.
This is an excellent opportunity for someone with a background in subsidence claims who enjoys managing claims from first notification through to settlement whilst working closely with policyholders, insurers, surveyors and contractors.
You'll be joining a business that is continuing to grow, offers genuine career progression opportunities, and places a strong emphasis on technical excellence, customer service and employee development.
The Role
As a Subsidence Claims Handler, you'll manage a portfolio of domestic and commercial property subsidence claims, taking ownership of the claim journey from instruction through to conclusion.
Working alongside surveyors and technical experts, you'll investigate claims, assess policy coverage, review reports and supporting evidence, and ensure claims are progressed efficiently whilst delivering a positive experience for customers.
Key Responsibilities
Manage a caseload of domestic and commercial subsidence claims from instruction through to settlement.
Review policy coverage, liability, causation and claim quantum.
Analyse engineer and surveyor reports, schedules of works, photographs and supporting documentation.
Liaise with policyholders, insurers, brokers, contractors and external stakeholders throughout the claims process.
Negotiate fair claim outcomes in line with policy terms and delegated authority levels.
Maintain accurate claim records and ensure regulatory compliance at all times.
Deliver excellent customer service through proactive communication and effective expectation management.
Identify claims requiring escalation and work closely with technical specialists where necessary.
About You
We're keen to speak with candidates who have:
Previous experience handling subsidence claims .
A strong understanding of property insurance and the claims lifecycle.
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Subsidence Claims Handler in Mansfield employer: MPJ Recruitment Ltd Careers
Join a dynamic and supportive team as a Second Man Drainage Engineer in East Anglia, where your hands-on skills will be valued and nurtured. With excellent training opportunities, a competitive salary, and a strong focus on career progression, you'll find a rewarding work culture that prioritises employee growth and well-being. Enjoy the benefits of working outdoors, solving real-world problems, and being part of a company that invests in its people.
Contact Details:
MPJ Recruitment Ltd Careers Recruitment Team
