At a Glance
- Tasks: Conduct audits, review claims, and drive improvements in quality and compliance.
- Company: Join a growing organisation focused on claims quality and operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a chance to influence processes.
- Other info: Dynamic role with the opportunity to shape the future of claims handling.
- Why this job: Make a real impact on claims quality while collaborating with key stakeholders.
- Qualifications: Experience in insurance, auditing, or compliance with strong analytical skills.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35,000 - £40,000 per annum
Hours: Monday-Friday 8:30am-5:00pm
Department: Claims / Quality Assurance
Reporting to: Claims Operations & Compliance Manager
About the Role
We are currently recruiting for an experienced Claims Auditor to join a growing Claims and Quality Assurance function. This is an excellent opportunity for someone with a strong background in insurance claims, quality assurance, compliance, auditing or risk who enjoys analysing processes, identifying areas for improvement and ensuring high standards are consistently maintained. The successful candidate will be responsible for conducting internal and external audits, reviewing claims files, identifying risks and control weaknesses, and working closely with operational teams and senior stakeholders to drive improvements.
Key Responsibilities
- Conduct internal audits across claims handling and operational departments.
- Review claims files to ensure they are handled accurately, fairly and in accordance with company procedures, client requirements and relevant regulations.
- Assess compliance with company policies, procedures and internal control frameworks.
- Conduct external audits of suppliers where required.
- Identify risks, control weaknesses, process inefficiencies and opportunities for improvement.
- Produce clear and detailed audit reports, including findings, recommendations and required actions.
- Monitor agreed actions and follow up with relevant stakeholders to ensure improvements are implemented.
- Analyse audit findings to identify recurring trends and systemic issues.
- Work closely with operational managers and senior stakeholders to improve processes, controls and claims quality.
- Support the ongoing development and improvement of internal audit frameworks and methodologies.
- Assist with management information and reporting for senior leadership and clients.
- Maintain accurate records of audits, findings and corrective actions.
- Provide guidance and constructive feedback to claims teams around compliance, best practice and process improvements.
- Support the business in maintaining high standards of customer service, claims quality and regulatory compliance.
About You
We are looking for someone with previous experience within insurance, claims, auditing, compliance, risk or quality assurance, ideally with a strong understanding of claims handling. You will be:
- Highly analytical with excellent attention to detail.
- Confident identifying errors, inconsistencies, risks and areas for improvement.
- Experienced in interpreting policies, procedures and regulatory requirements.
- An excellent written communicator with the ability to produce clear and concise reports.
- Comfortable presenting audit findings and recommendations to stakeholders at all levels.
- Highly organised, with the ability to manage multiple audits and competing priorities.
- Proactive and solutions-focused, with a genuine interest in improving processes and controls.
- Comfortable working within a regulated environment.
Desirable Experience
Experience in any of the following areas would be advantageous:
- Motor insurance claims
- Property or liability claims
- Third Party Property Damage (TPPD)
- Credit Hire
- Personal Injury
- Complaints handling
- Quality Assurance
- FCA-regulated environments
- Internal or external audit
- Compliance monitoring
What's on Offer?
This is a great opportunity to join an organisation where you will have genuine scope to influence claims quality, compliance and operational processes while working closely with key stakeholders across the business. If you have a background in insurance claims and are looking to take your career into auditing, quality assurance, compliance or risk, we'd love to hear from you.
Claims Auditor in Manchester employer: MPJ Recruitment Ltd Careers
Join a dynamic and supportive team as a Second Man Drainage Engineer in East Anglia, where your hands-on skills will be valued and nurtured. With excellent training opportunities, a competitive salary, and a strong focus on career progression, you'll find a rewarding work culture that prioritises employee growth and well-being. Enjoy the benefits of working outdoors, solving real-world problems, and being part of a company that invests in its people.
Contact Details:
MPJ Recruitment Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Auditor in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like MPJ Recruitment Ltd Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like MPJ Recruitment Ltd Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Auditor in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at MPJ Recruitment Ltd Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at MPJ Recruitment Ltd Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at MPJ Recruitment Ltd Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at MPJ Recruitment Ltd Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at MPJ Recruitment Ltd Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding MPJ Recruitment Ltd Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
