Liability Claims Handler
Location: Colchester
Salary: Up to £40,000 DOE
Working Hours: Monday-Friday 35 hours per week
Working Pattern: Hybrid working available
About the Role
We are currently recruiting for an experienced Liability Claims Handler to join a growing and forward-thinking insurance business based in Colchester.
This is an excellent opportunity for an experienced claims professional to join a supportive team where you will play a key role in managing liability claims from initial notification through to resolution.
The successful candidate will be responsible for assessing and investigating claims, determining liability and damages, negotiating settlements and maintaining strong relationships with clients, claimants and other key stakeholders.
With a strong focus on technology and continuous improvement, this is a great opportunity for someone looking to develop their career within a modern insurance environment. You will receive ongoing support, mentoring and guidance, with genuine opportunities for professional development and progression.
Key Responsibilities
- Manage a portfolio of liability claims from initial notification through to settlement.
- Investigate claims thoroughly, gathering relevant evidence, documentation and information.
- Assess liability, coverage and damages in line with policy terms and conditions.
- Review and interpret policy wording to make accurate and informed claims decisions.
- Maintain regular communication with clients, claimants, solicitors and other relevant stakeholders.
- Provide clear and timely updates on claim progress, next steps and outcomes.
- Negotiate settlements with claimants, legal representatives and third parties.
- Prepare settlement proposals and recommendations where required.
- Ensure client SLAs and service requirements are consistently met.
- Maintain accurate and comprehensive claims records and documentation.
- Ensure all claims are handled in accordance with relevant legislation, regulations and internal procedures.
- Keep up to date with changes in liability legislation and industry best practice.
- Produce reports and summaries for management where required.
- Identify opportunities to improve claims handling processes and customer outcomes.
About You
The ideal candidate will have previous experience within liability claims handling, insurance or a similar claims environment and will be confident managing claims independently.
You will ideally have:
- Previous experience handling liability claims within an insurance environment.
- Strong knowledge of the claims lifecycle and liability assessment.
- Excellent verbal and written communication skills.
- Strong negotiation and influencing skills.
- The ability to analyse complex information and make sound, evidence-based decisions.
- Excellent attention to detail and organisational skills.
- Strong problem-solving abilities.
- The ability to manage a varied caseload and work effectively to deadlines and SLAs.
- A professional and customer-focused approach.
- Experience using claims management systems would be beneficial.
What's on Offer?
- Up to £40,000 depending on experience
- 35-hour working week
- Hybrid working inline with company hybrid working policy
- Additional annual leave with service
- Birthday leave
- Option to purchase additional holiday
- Private medical insurance
- Health cash plan
- Company pension
- Professional qualifications and ongoing development
- Free onsite parking
If you're an experienced Liability Claims Handler looking for your next opportunity in the Colchester area, we'd be keen to hear from you.
Liability Claims Handler in Colchester employer: MPJ Recruitment Ltd Careers
Join a dynamic and supportive team as a Second Man Drainage Engineer in East Anglia, where your hands-on skills will be valued and nurtured. With excellent training opportunities, a competitive salary, and a strong focus on career progression, you'll find a rewarding work culture that prioritises employee growth and well-being. Enjoy the benefits of working outdoors, solving real-world problems, and being part of a company that invests in its people.
Contact Details:
MPJ Recruitment Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Liability Claims Handler in Colchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like MPJ Recruitment Ltd Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like MPJ Recruitment Ltd Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at MPJ Recruitment Ltd Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at MPJ Recruitment Ltd Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at MPJ Recruitment Ltd Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at MPJ Recruitment Ltd Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at MPJ Recruitment Ltd Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding MPJ Recruitment Ltd Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
