Hr Manager in Uxbridge

GENERAL POSITION SUMMARY: The HR Generalist responsibilities will include maintaining international employee HR processes, payroll processes, recruitment assistance, onboarding, day-to-day and employee relations. This role will build strong partnerships with leaders and employees while also supporting policy adherence. This position will report to the Managing Director with a dotted line reporting relationship to the US HR Lead.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Serve as the first point of contact for day-to-day employee and manager on HR and payroll questions across assigned countries and functions.
• Support payroll processing for assigned countries and functions.
• Coach and advise managers regarding routine employee relations, attendance, conduct, performance, and workplace concerns. Escalate issues to Managing Director or US HR Lead as needed.
• Assist with successful onboarding of new employees.
• Gather information related to and process Job Changes (promotions, transfers, manager changes, etc.), ensure internal policies and best practices are adhered to.
• Drive Line Manager ownership of good Recruitment and People Management practices.
• Communicate and support companywide processes as they relate to the business unit (performance reviews, merit, referral programs, etc.).
• Support performance improvement plans, disciplinary actions, employee documentation, and other corrective actions as directed.
• Assist with employee complaints and workplace investigations, escalating complex or sensitive matters as needed with oversight from the US HR Lead.
• Participate in employee relations meetings and termination discussions as appropriate.
• Identify potential employment, legal, compliance, or employee relations risks and promptly engage the Managing Director and/or US HR Lead.
• Provide consistent, practical HR guidance while recognizing differences in local employment requirements and cultural practices.
• Draft job descriptions, monitor the recruitment process, partnering with managers as necessary and provide information for job leveling.
• Perform exit interviews, report on trends, and offer recommendations if change is needed.
• Ensure contract and other employment records are maintained in a confidential format. Maintain our HRIS up to date.

The International HR Generalist will assist with and escalate matters involving:

• Significant or complex employee relations concerns
• Harassment, discrimination, retaliation, ethics, or workplace misconduct allegations
• Potential employment law or regulatory concerns
• Higher-risk employee terminations or disciplinary actions
• Significant compensation or organizational changes
• Senior leadership employee matters
• Complex employee complaints or investigations
• Matters that could create significant legal, financial, operational, or reputational risk
• Situations where local employment requirements may conflict with Company policies or global HR practices

Assist with special projects within the HR team as needed.

SPECIFIC JOB SKILLS:

• Ability to work in an in-office setting with employees/managers in different time zones.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable EMEA/APAC laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines. Sense of urgency.
• Strong analytical and problem-solving skills.
• Ability to balance payroll ledgers.
• Proficient with Microsoft Office Suite or related software.

Supervisory Responsibilities: This position has supervisory responsibilities.

Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION & EXPERIENCE:

• Minimum of 4 years of experience resolving employee relations issues in the EMEA/APAC regions.
• Working knowledge of payroll and multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, recruiting, and international employment laws.
• Bachelor’s degree preferred.

TRAVEL: Ability to travel up to 20%

SKILLS:

• Good working skills with Microsoft Excel, PowerPoint, Word, and CoPilot/AI are required.
• Strong communication skills. Must be able to communicate adequately with both corporate staff and customers.
• Ability to train personnel and convey basic HRIS work instructions.
• Must have critical thinking skills with ability to conduct employee interviews.
• Must demonstrate effective problem solving and decision-making skills.
• Must be able to quickly shift priorities, as required.
• Must be detail oriented.
• Must be discrete with sensitive information and champion the company values.

Certificates/Licenses/Registrations: PHP or other relevant HR certifications is preferred.

Physical/Environmental Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 7kgs at times.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to standing, sitting, walking, typing, hearing, and talking for prolonged periods of time.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified and employees may be required to perform other duties as assigned.