Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the full lifecycle of IT assets and resolve user IT issues.
- Company: Join MPI Limited, a leader in IT services and consulting.
- Benefits: Enjoy a structured work schedule with potential for remote work options.
- Why this job: Be part of a dynamic team ensuring operational efficiency and compliance in IT asset management.
- Qualifications: Mid-senior level experience in IT asset management is required.
- Other info: Must travel to London for induction; contract duration is 6 months.
The predicted salary is between 48000 - 72000 £ per year.
Location: BBC Manchester Quay House, Salford Quays, Salford, M50 2QH
Department: Business Operations
Duration: 6 months
Start date: 19/03/2025 or ASAP
Note: Candidates must be able to travel to London for the first week of the contract for an induction.
Working Hours: Monday – Friday, 9am – 5pm
Interview process: 1 stage teams with panel of 3.
Overview
The team manages the full lifecycle of I.T Assets (hardware, software, peripherals) from procurement to disposal, ensuring value, operational efficiency, and compliance. The team is financially accountable for all I.T asset spend across News.
Our client has over 20,000 I.T assets and licenses ranging from laptops, desktops, monitors, desk phones, mobile phones, tablets, and SIM cards. In addition to ensuring that all users have the correct kit and software to do their best work, these assets must be accounted for and set up to be charged to the correct cost codes.
When people join or leave, it is important to keep track of where their assets have gone to or returned to be reused by new joiners. Our client has a responsibility to safeguard I.T assets and ensure they are not mishandled. The ITAM team works through over 400 cost centres tracking and tracing assets to ensure they are assigned and charged correctly.
Role Responsibility
The role is responsible for the lifecycle management of IT assets and the operation of key controls in your designated business unit. You will be the escalation point for user’s IT problems and issues that cannot be solved through the standard process. You will ensure compliance with stakeholder policy and ensure that exceptions receive the appropriate level of authorisation.
- To be accountable for auditing, managing, and tracking assets, including the setup of new hardware/software.
- To be responsible for communicating IT strategy and policy within your business unit.
- To work with senior stakeholders in forecasting the IT technology needs of your business unit.
- To be the approver for IT spend in your business unit.
- To manage \’self-service\’ solutions including laptop loan lockers and I.T vending unit.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting, IT System Operations and Maintenance, and IT System Installation and Disposal
#J-18808-Ljbffr
Senior Service Manager (I.T Asset Manager) employer: MPI Limited
Contact Detail:
MPI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager (I.T Asset Manager)
✨Tip Number 1
Familiarize yourself with the full lifecycle of IT assets. Understanding procurement, management, and disposal processes will help you demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your experience with compliance and financial accountability in managing IT assets. Be ready to provide examples of how you've ensured operational efficiency in previous roles.
✨Tip Number 3
Research the specific IT asset management tools and software that are commonly used in the industry. Being knowledgeable about these tools can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the IT asset management field. Engaging with others can provide insights into best practices and may even lead to valuable connections within the company.
We think you need these skills to ace Senior Service Manager (I.T Asset Manager)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Service Manager position. Understand the responsibilities and requirements, especially regarding IT asset management and compliance.
Tailor Your CV: Customize your CV to highlight relevant experience in IT asset management, lifecycle management, and stakeholder communication. Use specific examples that demonstrate your ability to manage IT assets effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your experience with IT asset management, your problem-solving skills, and your ability to work with senior stakeholders.
Prepare for the Interview: Since the interview process involves a panel of three, prepare by practicing common interview questions related to IT asset management. Be ready to discuss your previous experiences and how they relate to the responsibilities outlined in the job description.
How to prepare for a job interview at MPI Limited
✨Understand the IT Asset Lifecycle
Make sure you have a solid grasp of the full lifecycle of IT assets, from procurement to disposal. Be prepared to discuss how you would manage and track assets effectively, ensuring compliance and operational efficiency.
✨Showcase Your Problem-Solving Skills
As the escalation point for IT issues, it's crucial to demonstrate your problem-solving abilities. Prepare examples of past experiences where you've successfully resolved complex IT problems or improved processes.
✨Familiarize Yourself with Stakeholder Management
Since you'll be working closely with senior stakeholders, be ready to discuss your experience in managing relationships and communicating IT strategies. Highlight any relevant experiences where you've forecasted technology needs or managed IT spend.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, anticipate questions related to policy adherence and exception management. Be ready to explain how you ensure compliance within your team and how you handle exceptions.
