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- Tasks: Lead cloud migration projects and manage complex IT infrastructure transitions.
- Company: Join a forward-thinking company in Edinburgh focused on digital workplace solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be part of innovative projects that shape the future of communication technology.
- Qualifications: 10+ years in project management with expertise in cloud and Unified Communications.
- Other info: Ideal for adaptable leaders ready to tackle exciting challenges in a dynamic environment.
The predicted salary is between 54000 - 84000 £ per year.
Job Title: Program Manager – Cloud Migration (Unified Communications)
Location: Edinburgh, United Kingdom
Role Overview:
We are looking for an experienced and proactive Program Manager in Edinburgh to oversee a range of complex, time-sensitive cloud migration projects within our Digital Workplace Unified Communications (UC) environment. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premise system.
Current applications in scope include Cisco CUCM, Cisco Unity Voicemail, Cisco Contact Cente, and Voice Recording, with the possibility of scope changes as the program advances. The Program Manager should be adaptable and ready to manage additional migrations if required, as well as partner with other Project Managers involved.
Key Responsibilities:
- Plan, execute, and deliver multiple cloud migration projects, ensuring alignment with business objectives and deadlines.
- Coordinate across engineering, infrastructure, compliance, end-user services, and vendor teams.
- Manage vendor relationships, contracts, and performance to ensure quality outcomes.
- Create and maintain integrated project plans, risk registers, and communication strategies for stakeholders.
- Ensure smooth service transitions with minimal impact on users and business operations.
- Lead the decommissioning of legacy infrastructure, including VMware ESXi clusters for UC workloads.
- Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies.
Required Qualifications:
- At least 10+ years of program or project management experience in large-scale IT infrastructure or cloud transformation projects.
- Specific experience working in a Hybrid Project management environment
- Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail).
- Strong knowledge of SaaS models, cloud infrastructure, and vendor management.
- Excellent communication, stakeholder management, and organizational abilities.
- Skilled at managing complex dependencies and fostering alignment across global teams.
- PMP, PRINCE2, or a similar certification is preferred.
Senior Infrastructure Project Manager employer: Mphasis
Contact Detail:
Mphasis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Project Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco UC and SaaS solutions. Having a solid understanding of these platforms will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the cloud migration and Unified Communications space. Attend industry events or join relevant online forums to connect with others who may have insights or even referrals for the role at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with managing complex projects and vendor relationships. Be ready to share specific examples that highlight your ability to deliver results under pressure, as this is crucial for the Program Manager role.
✨Tip Number 4
Research StudySmarter's current projects and initiatives related to cloud migration. Understanding our goals and challenges will help you tailor your discussions and demonstrate your genuine interest in contributing to our success.
We think you need these skills to ace Senior Infrastructure Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in cloud migration projects and Unified Communications. Use specific examples that demonstrate your ability to manage complex IT infrastructure and vendor relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and outlines how your skills align with the job requirements. Mention your experience with Cisco UC platforms and your project management certifications.
Highlight Key Achievements: In your application, emphasise key achievements from your previous roles, particularly those related to managing large-scale IT projects. Quantify your successes where possible, such as improvements in efficiency or cost savings.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mphasis
✨Showcase Your Experience
Be prepared to discuss your past projects in detail, especially those involving cloud migration and Unified Communications. Highlight specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and adaptability.
✨Understand the Technology
Familiarise yourself with the technologies mentioned in the job description, such as Cisco UC, Voicemail, and SaaS solutions. Being able to speak knowledgeably about these platforms will show your technical competence and enthusiasm for the role.
✨Demonstrate Leadership Skills
As a Program Manager, you'll need to lead teams and manage vendor relationships. Prepare examples of how you've successfully led teams in the past, managed conflicts, and ensured project alignment with business objectives.
✨Prepare Questions for Them
Have insightful questions ready to ask the interviewers about their current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
