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- Tasks: Lead cloud migration projects and manage complex IT infrastructure transitions.
- Company: Join a forward-thinking company in Edinburgh focused on digital workplace solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be part of innovative projects that shape the future of communication technology.
- Qualifications: 10+ years in project management with experience in cloud and Unified Communications.
- Other info: Ideal for adaptable leaders ready to tackle exciting challenges in a dynamic environment.
The predicted salary is between 72000 - 100000 £ per year.
Job Title: Program Manager – Cloud Migration (Unified Communications)
Location: Edinburgh, United Kingdom
Role Overview:
We are looking for an experienced and proactive Program Manager in Edinburgh to oversee a range of complex, time-sensitive cloud migration projects within our Digital Workplace Unified Communications (UC) environment. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premise system.
Current applications in scope include Cisco CUCM, Cisco Unity Voicemail, Cisco Contact Cente, and Voice Recording, with the possibility of scope changes as the program advances. The Program Manager should be adaptable and ready to manage additional migrations if required, as well as partner with other Project Managers involved.
Key Responsibilities:
- Plan, execute, and deliver multiple cloud migration projects, ensuring alignment with business objectives and deadlines.
- Coordinate across engineering, infrastructure, compliance, end-user services, and vendor teams.
- Manage vendor relationships, contracts, and performance to ensure quality outcomes.
- Create and maintain integrated project plans, risk registers, and communication strategies for stakeholders.
- Ensure smooth service transitions with minimal impact on users and business operations.
- Lead the decommissioning of legacy infrastructure, including VMware ESXi clusters for UC workloads.
- Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies.
Required Qualifications:
- At least 10+ years of program or project management experience in large-scale IT infrastructure or cloud transformation projects.
- Specific experience working in a Hybrid Project management environment
- Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail).
- Strong knowledge of SaaS models, cloud infrastructure, and vendor management.
- Excellent communication, stakeholder management, and organizational abilities.
- Skilled at managing complex dependencies and fostering alignment across global teams.
- PMP, PRINCE2, or a similar certification is preferred.
Senior Infrastructure Project Manager employer: Mphasis
Contact Detail:
Mphasis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Project Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco UC and cloud migration processes. This will not only help you understand the role better but also allow you to speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the field of Unified Communications and cloud migration. Attend industry events or join online forums where you can connect with others who have similar roles. This could lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience managing vendor relationships and contracts, as this is a key responsibility in the role. Think of specific examples where you successfully navigated challenges with vendors to achieve project goals.
✨Tip Number 4
Showcase your adaptability by preparing examples of how you've managed changes in project scope or unexpected challenges in past projects. Highlighting your problem-solving skills will demonstrate that you're ready for the dynamic nature of this role.
We think you need these skills to ace Senior Infrastructure Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in cloud migration projects and Unified Communications. Use specific examples that demonstrate your ability to manage complex IT infrastructure and vendor relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your 10+ years of experience align with the job requirements, particularly your familiarity with Cisco UC platforms and SaaS solutions.
Highlight Key Achievements: When detailing your work history, focus on key achievements related to project management and cloud migrations. Use metrics to quantify your success, such as the number of projects delivered on time or improvements in service transitions.
Showcase Certifications: If you have certifications like PMP or PRINCE2, make sure to prominently display them in your application. This will reinforce your qualifications and commitment to professional development in project management.
How to prepare for a job interview at Mphasis
✨Showcase Your Experience
Be prepared to discuss your past projects in detail, especially those involving cloud migration and Unified Communications. Highlight specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and adaptability.
✨Understand the Technology
Familiarise yourself with the technologies mentioned in the job description, such as Cisco UC, Voicemail, and SaaS solutions. Being able to speak knowledgeably about these platforms will show that you're not just a manager but also technically savvy.
✨Emphasise Stakeholder Management
Prepare examples of how you've successfully managed stakeholder relationships in previous roles. Discuss your communication strategies and how you ensure alignment across teams, as this is crucial for the role.
✨Demonstrate Leadership Skills
Be ready to talk about your leadership style and how you motivate teams during complex projects. Share instances where you've led teams through transitions or decommissioning processes, as this will highlight your capability to manage change effectively.
