Chief Technology Officer - Insurance in London

Chief Technology Officer - Insurance in London

London Full-Time 72000 - 88000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead technology strategy for European insurance, driving innovation in cloud, AI, and data.
  • Company: Join a leading tech firm transforming the insurance landscape across Europe.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with transatlantic collaboration and a chance to shape the future of insurance.
  • Why this job: Be at the forefront of tech evolution in insurance and make a significant impact.
  • Qualifications: 15+ years in tech leadership with deep insurance industry expertise required.

The predicted salary is between 72000 - 88000 £ per year.

A senior technology leader for Mphasis across the European insurance portfolio (P&C, Specialty, Brokerage, Lloyd’s).

You act as the trusted advisor to CTOs and Chief Architects, driving modernization, cloud, AI/Gen AI, data, and security strategy.

The role requires strong transatlantic fluency to align UK/EU clients with US buying centres while running the Account Technology Office (ATO) and partnering with the NA Insurance CTO to present one unified technology leadership team.

Key Responsibilities

1. Client Advisory & Trusted Advisor Relationships

Lead technology strategy for P&C, Specialty, Lloyd’s syndicates, managing agents, and brokers across Europe.

Build deep knowledge of core systems, specialty platforms, brokerage stacks, and Lloyd’s infrastructure (PPL, DCOM, Crystal).

Advise on modernization (Guidewire, Duck Creek, Sapiens, SSP, Sequel, Xuber), cloud, AI/Gen AI, analytics, cybersecurity, and regulatory change.

Engage with CTO, CIO, Chief Architect, CISO, and CDO communities.

Navigate French regulatory expectations (ACPR) and cultural dynamics.

Represent Mphasis at architecture forums and Lloyd’s Market councils.

2. Transatlantic Client Coverage

Shape engagement models for UK‑headquartered clients with leadership in North America.

Ensure architecture consistency and unified commercial narrative with NA Insurance CTO.

Align solutions to UK/EU and US regulatory regimes (FCA/PRA, ACPR, Solvency II, NAIC, SEC).

Support joint pursuits and maintain visibility of technology investment decisions across UK, Ireland, and NA.

Establish and run the ATO: governance, operating rhythm, stakeholder model, and decision frameworks.

Drive architecture reviews, standards, delivery health checks, and roadmap alignment.

Maintain client‑specific technology roadmaps and produce executive briefings.

Use the ATO to align architects, client teams, and account leadership around shared transformation goals.

4. Architecture Leadership & Delivery Governance

Provide end‑to‑end architecture leadership across P&C platforms, specialty systems, brokerage platforms, cloud (AWS, Azure, GCP), data & analytics, AI/ML, and enterprise platforms (IBM, Oracle, Service Now, Salesforce).

Enforce architecture standards and guardrails.

Identify technical debt and risks early.

Partner with CISOs on security architecture and threat modeling.

Champion Mphasis AI Platform and FDE adoption.

5. AI/ML, Data Science & Advanced Analytics

Define AI/ML strategy for underwriting automation, claims intelligence, fraud detection, pricing, specialty risk modeling, and distribution analytics.

Lead Gen AI use cases for Lloyd’s submissions, broker copilots, regulatory automation, and customer personalization.

Govern data architecture (lakehouse, MDM, lineage) and ensure compliance with GDPR, FCA rules, and French sovereignty requirements.

Deploy Mphasis AI accelerators and co‑develop client AI roadmaps.

Anchor engagements to measurable outcomes: combined ratio improvement, claims efficiency, distribution cost reduction, regulatory compliance, and customer retention.

Map Mphasis platforms/products to European client needs.

Customize capabilities for Lloyd’s workflows, ACPR reporting, and FCA resilience.

Ensure each workstream has a clear value hypothesis and measurement plan, tracked through the ATO.

7. Commercial Growth & Deal Shaping

Partner with account leadership to identify growth opportunities and shape new SOWs.

Lead technology strategy in pursuits, providing architecture credibility and business case leadership.

Translate Lloyd’s reform, FCA expectations, and French digital trends into solution opportunities.

Support transatlantic pursuits and expand relationships across operations, risk, and compliance.

8. Delivery Architect Coordination

Provide technical direction to delivery architects via dotted‑line oversight.

Build an architecture community of practice.

Ensure alignment with ATO standards and client principles.

Provide input on architect performance and capability gaps.

  • Required Qualifications
  • 15+ years in technology leadership, architecture, or consulting, with significant European P&C/Specialty/Brokerage experience.
  • Deep domain expertise across underwriting, claims, policy admin, reinsurance, Lloyd’s operations, and brokerage tech.
  • Strong knowledge of Lloyd’s ecosystem (PPL, DCOM, Crystal, Blueprint Two, TOM).
  • Familiarity with French carriers (AXA, Generali, Allianz France, MAIF, Covéa) and ACPR expectations.
  • Hands‑on experience with core platforms (Guidewire, Duck Creek, Sapiens, SSP, Sequel, Xuber).
  • Proven track record shaping and winning large ($5M+) transformation deals.
  • Strong commercial instinct and ability to build executive business cases.
  • AI/ML and data science fluency; experience with MLOps and Gen AI in financial services.
  • Knowledge of enterprise platforms (IBM, Oracle, Service Now, Salesforce).
  • Fluency in European regulatory frameworks (FCA, PRA, ACPR, Solvency II, DORA, GDPR, NIS2, IFRS 17).
  • Ability to build C‑level relationships across multiple clients.
  • Transatlantic operating experience.
  • Excellent English communication; French proficiency preferred.
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Chief Technology Officer - Insurance in London employer: Mphasis

Join a dynamic and innovative team where your skills as a Python/React Developer will be valued and nurtured. Our company fosters a collaborative work culture that encourages creativity and continuous learning, offering ample opportunities for professional growth in a supportive environment. Located in a vibrant tech hub, we provide competitive benefits and a flexible work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Mphasis Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Technology Officer - Insurance in London

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Mphasis). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Mphasis. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Chief Technology Officer - Insurance in London

Client Advisory
Technology Strategy
Core Systems Knowledge
Modernization Expertise
Cloud Computing (AWS, Azure, GCP)
AI/GenAI Strategy
Data Architecture Governance

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Mphasis.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Mphasis. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Mphasis

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Mphasis to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Mphasis, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Mphasis's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.