At a Glance
- Tasks: Support customers with equipment hire, process orders, and coordinate logistics.
- Company: Join a dynamic team in a fast-paced hire desk environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced role with a chance to develop your career.
- Why this job: Be the go-to person for customer needs and make a real impact.
- Qualifications: Strong organisational skills and a customer-focused attitude.
The predicted salary is between 25000 - 28500 £ per year.
We are looking for a proactive, organised, and customer-focused Hire Desk Coordinator to join our growing team. This is a fast-paced and varied role where you will be responsible for supporting customers with their equipment hire requirements, processing enquiries and orders, coordinating logistics, and ensuring a high standard of service throughout the hire process.
You will play a key role in the day-to-day operation of the hire desk, working closely with customers, suppliers, transport, and internal departments to keep operations running efficiently while delivering an excellent customer experience.
Key Responsibilities- Handle customer enquiries relating to hire, sales, and service requirements
- Prepare quotations, specifications, and hire contracts accurately
- Negotiate hire rates and maximise enquiry conversion opportunities
- Source equipment from third-party suppliers when required
- Coordinate deliveries, collections, and transport arrangements
- Ensure supplier terms and costs are reflected correctly within customer contracts
- Raise purchase orders and process sundry sales items
- Update CRM and hire management systems with accurate information and actions
- Process orders, picking lists, and hire documentation
- Support enquiries across Plant, Powered Access, Telehandlers, Forklifts, etc.
Office Controller in London employer: MPH MR PLANT HIRE
Join our dynamic team as an Office Controller, where you will thrive in a supportive and collaborative work environment that prioritises customer satisfaction and operational excellence. We offer competitive benefits, opportunities for professional development, and a culture that values innovation and teamwork, all set in a vibrant location that fosters both personal and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Office Controller in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like MPH MR PLANT HIRE and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at MPH MR PLANT HIRE!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like MPH MR PLANT HIRE keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Office Controller in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to MPH MR PLANT HIRE:This is your chance to really connect with the team at MPH MR PLANT HIRE. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at MPH MR PLANT HIRE
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with MPH MR PLANT HIRE.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show MPH MR PLANT HIRE that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at MPH MR PLANT HIRE. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
