At a Glance
- Tasks: Manage customer accounts and coordinate transport solutions with a strategic focus.
- Company: Join a trusted client in Salford with a strong reputation in transport.
- Benefits: Competitive salary, 35-hour work week, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to improve operational efficiency and build lasting relationships.
- Why this job: Make a real impact by enhancing customer experiences in the transport industry.
- Qualifications: Experience in transport or logistics and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Mpeople Recruitment are working with a trusted client in the Salford area to recruit a Transport Strategy Coordinator. This position is well suited to someone with a background in transport or logistics who can combine operational coordination with a strategic, customer-focused approach. You will play a key role in managing client relationships while ensuring efficient and high-quality transport solutions.
Core Responsibilities:
- Manage a portfolio of customer accounts, acting as a key point of contact
- Coordinate bookings, quotations, and shipment tracking activities
- Liaise with internal teams to deliver a seamless transport service
- Track performance against service agreements and client expectations
- Provide timely updates on delivery status, delays, or service changes
- Respond to enquiries and resolve issues in a professional manner
- Build strong, lasting relationships with both clients and colleagues
- Identify opportunities to improve operational efficiency and customer experience
- Support the onboarding of new clients and maintain smooth account transitions
- Assist with client communications including meetings and site visits
Skills Experience:
Experience within transport, logistics, or freight forwarding is essential.
We think you need these skills to ace Transport Strategy Coordinator
Operational Coordination
Customer Relationship Management
Transport Solutions Management
Booking Coordination
Quotation Management
Shipment Tracking
Performance Tracking
