Service Manager

Service Manager – Greater Manchester

We are currently seeking a highly skilled and motivated Service Manager to join one of our established dealerships in the Greater Manchester area. This is an exciting opportunity for a proactive and experienced leader ready to step into a high-impact role within a thriving automotive environment.

The successful candidate will be a confident and hands-on manager with the ability to lead by example. You will provide guidance and support to a well-established team, including service advisors, technicians, and the workshop controller, while continually driving performance and customer satisfaction.

Working Hours:40 hours per week, Monday to Friday (8:30am – 5:00pm)Alternate Saturdays required.

What We’re Looking For:

• Proven experience in the automotive industry, ideally ready to progress into a Service Manager role.

• A confident, inspirational leader with a hands-on, proactive approach.

• Target-driven with a strong sales background and a track record of exceeding performance goals.

• Customer-focused with the ability to build rapport and deliver outstanding service.

• Creative thinker with the ability to introduce and implement new performance-enhancing ideas.

• Skilled in coaching, mentoring, and developing teams to their full potential.

Key Responsibilities:

• Deliver exceptional customer service standards to ensure total customer satisfaction.

• Build and maintain strong relationships with both new and existing customers.

• Monitor departmental performance against budget and take corrective action where necessary.

• Lead, train, and appraise team members to promote a high-performance culture.

• Identify and drive new business opportunities through effective systems and team engagement.

• Oversee recruitment, training, and development of service team personnel.

• Ensure full compliance with manufacturer standards, systems, and procedures.

• Maintain a safe, clean, and professional working environment at all times.

What’s In It for You:

• Competitive salary – OTE up to £65,000 (depending on experience)

• Company car

• Excellent bonus potential

• 30 days holiday including bank holidays

• Life insurance (Death in Service benefit)

• Company pension scheme

• Long service recognition awards

• Additional half-day birthday leave

• Christmas gifts

• Access to car, technology, and cycle-to-work schemes following probation

• Staff discounts across various departments

If you are ready to take the next step in your automotive career and lead a passionate and dedicated service team, we would love to hear from you.