At a Glance
- Tasks: Support daily operations, manage enquiries, and coordinate care for service users.
- Company: Forward-thinking care provider dedicated to your professional growth.
- Benefits: Competitive hourly wage, supportive environment, and training provided.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication and organisational skills; computer proficiency is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Temporary Operational Support Assistant
Location: Rawtenstall
Hours: 37.5 hours per week (Core hours Monday to Friday 9am-5pm)
Salary: £12.71 per hour
Updated DBS required
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!
About the role
Your day-to-day responsibilities will include, but not be limited to:
- Act as the first line of contact for enquiries, referrals, and installations
- Provide day-to-day operational support including answering calls, data entry, appointment booking, and distributing information.
- Schedule technician visits efficiently, optimising appointment routes.
- Liaise with service users, their families, GPs, nurses, social workers, and community organisations to coordinate care and support.
- Maintain and update accurate service user records across internal systems
- Handle sensitive information in line with data protection policies.
- Prepare documentation for new service users and respond to routine queries from stakeholders.
- Contribute to maintaining service KPIs and quality standards.
Qualifications and experience required:
- Excellent communication skills
- Strong organisational and administrative abilities
- Comfortable using computer systems and CRM/databases (training provided).
If you would like any further details, please forward your CV for consideration. Mpeople are a recruitment business acting on behalf of clients. If you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
Operational Administrator in Rossendale employer: Mpeople Recruitment
Join a dynamic and innovative care provider in Rawtenstall, where your contributions will be valued and supported. With a strong emphasis on employee development, you will have access to training opportunities that enhance your skills while working in a collaborative and caring environment. Enjoy a fulfilling role that not only offers competitive pay but also the chance to make a real difference in the lives of service users and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Administrator in Rossendale
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Operational Administrator in Rossendale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication and organisational skills, as these are key for the Operational Administrator role.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with data entry and customer service, and show us your enthusiasm for working in a forward-thinking care provider.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your points are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about your application status!
How to prepare for a job interview at Mpeople Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Administrator. Familiarise yourself with tasks like data entry, appointment booking, and liaising with service users. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled enquiries or coordinated with different stakeholders, as these experiences will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of appointments and deadlines, as this will highlight your suitability for the operational support aspect of the job.
✨Understand Data Protection Policies
Since handling sensitive information is part of the role, brush up on data protection policies relevant to the care sector. Being able to discuss how you would ensure confidentiality and compliance will show that you take this responsibility seriously and are prepared for the challenges of the job.
