At a Glance
- Tasks: Coordinate vehicle hire and provide top-notch customer service in a fast-paced environment.
- Company: Join a well-established organisation with a stellar reputation in traffic accident management.
- Benefits: Enjoy competitive salary, progression opportunities, team events, and a chill office space.
- Other info: Dynamic role with potential for career growth and teamwork.
- Why this job: Make a real difference by helping clients get back on the road after accidents.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 28000 - 30000 £ per year.
Mpeople Recruitment have a fantastic new opportunity for an enthusiastic Fleet Administrator / Hire Coordinator to join a thriving business based in Rochdale. Our client is a well-established organisation with a great reputation nationally within the traffic accident management sector.
Location: Rochdale (OL16)
Salary: £28,000 - £30,000
Hours: 8.30am – 5.30pm Monday to Friday. Overtime on Saturday mornings 9am until 12, paid as overtime (Saturdays would be on a rota basis so would be one in three or one in two).
Benefits: Opportunity for progression, regular team building events and team nights out, parking & a modern chill out area within the office for people to utilise on their breaks.
Working alongside the Transport Manager and the Hire Supervisor you will be tasked with providing an efficient solution to the clients' hire vehicle needs and requirements. Our client works to support customers following non-fault road traffic accidents, and so have depots across the country that stock a range of hire vehicles to service customers’ needs.
Duties:
- Source and provide an adequate hire vehicle as per the clients' location and specific needs/requirements.
- Verifying customer information via telephone and email.
- Processing rental paperwork and damage check sheets.
- Assisting in efficient and effective routing of the drivers.
- Explaining rental terms and conditions, and providing general customer service and support.
- Arranging repairs or maintenance work for fleet vehicles to maximise customer satisfaction.
- Coordinate and oversee production activities to ensure timely completion of projects.
- Analyse production data and identify areas for improvement.
- Perform data entry and maintain accurate records of production activities.
- Answer phone calls and emails from clients and provide excellent customer service.
- Assist with upselling products or services to clients.
- Communicating effectively with numerous stakeholders, including clients, drivers and other team members.
Required Qualifications:
- Have excellent customer service and communication skills – written and verbal.
- Organised, methodical and able to maintain levels of accuracy within a fast-paced environment.
- Good firefighting / problem solving skills.
- Ability to work under pressure.
- Working experience within the car rental industry and applicable laws and regulations would be desirable but is not essential.
Vehicle Hire / Fleet Administrator in Rochdale employer: Mpeople Recruitment
Mpeople Recruitment is an excellent employer that values its employees by fostering a supportive and collaborative work culture in Walkden. With benefits such as 23 days of annual leave, on-site parking, and clear pathways for career advancement, the company is dedicated to nurturing talent and ensuring job satisfaction for its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Hire / Fleet Administrator in Rochdale
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Mpeople Recruitment.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Mpeople Recruitment. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Vehicle Hire / Fleet Administrator in Rochdale
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Mpeople Recruitment, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Mpeople Recruitment and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Mpeople Recruitment. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Mpeople Recruitment
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Mpeople Recruitment.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Mpeople Recruitment.
