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- Tasks: Manage inbound calls, resolve customer concerns, and provide guidance to clients.
- Company: Mpeople Recruitment, a supportive team focused on customer service excellence.
- Benefits: Starting pay at £12.71, paid annual leave, and hybrid working options.
- Other info: Temporary contract with potential for growth and development.
- Why this job: Enjoy flexibility while helping customers and enhancing your communication skills.
- Qualifications: Experience in service delivery and strong communication skills required.
The predicted salary is between 26400 - 26400 £ per year.
Mpeople Recruitment is seeking a Customer Service Advisor for a temporary contract based in Burnley. The role involves managing inbound calls, resolving customer concerns, and providing guidance.
Candidates should have experience in service delivery and strong communication skills. Pay rates start at £12.71, with excellent benefits including paid annual leave. The position allows for hybrid working after training, making it ideal for those looking for flexibility.
Hybrid Inbound Tech Support Advisor | 6-12m Contract employer: Mpeople Recruitment
Contact Detail:
Mpeople Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Inbound Tech Support Advisor | 6-12m Contract
✨Tip Number 1
Make sure you research the company and the role before your interview. Knowing what Mpeople Recruitment values and how they operate will help us tailor our answers and show that we're genuinely interested in the position.
✨Tip Number 2
Practice common interview questions related to customer service. Think about scenarios where you've resolved issues or provided excellent support, as this will help us demonstrate our experience effectively.
✨Tip Number 3
Dress appropriately for the interview, even if it's a virtual one. Looking professional can boost our confidence and make a great first impression, showing that we take the opportunity seriously.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a nice touch that shows our appreciation for the opportunity and keeps us fresh in their minds. Plus, it’s a chance to reiterate our enthusiasm for the role.
We think you need these skills to ace Hybrid Inbound Tech Support Advisor | 6-12m Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Inbound Tech Support Advisor role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any sneaky typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Mpeople Recruitment
✨Know Your Stuff
Before the interview, brush up on your customer service experience and be ready to share specific examples. Think about times you've resolved customer concerns or provided guidance, as these will be key in demonstrating your skills.
✨Practice Makes Perfect
Rehearse common interview questions related to inbound tech support. This could include scenarios where you had to handle difficult customers or troubleshoot issues. Practising your responses will help you feel more confident during the actual interview.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, make sure to articulate your thoughts clearly during the interview. Listen carefully to the interviewer’s questions and respond thoughtfully, showcasing your ability to engage effectively with customers.
✨Embrace the Hybrid Model
Be prepared to discuss how you would manage working in a hybrid environment. Share any previous experiences you have with remote work and how you stay organised and productive. This shows that you’re adaptable and ready for the flexibility the role offers.